Implementation Engineer for Manufacturing Platform

Unifize is seeking an Implementation Engineer to join their growing team. This role combines technical configuration, customer success, and problem-solving skills to help manufacturing clients succeed with the Unifize platform. The position offers significant growth potential, with possibilities for up to 50% salary increase in the first year for high performers.

The role begins with a 3-6 week orientation period in Bangalore (travel reimbursed) and transitions to a remote position with flexible hours, primarily working 3 PM to 11 PM IST to support US customers. You'll be working directly with founders, customers, and colleagues in a fast-paced startup environment.

Unifize is a cloud-based platform that helps manufacturing teams streamline their business processes, including Quality Management, R&D, and Manufacturing Execution. The company primarily serves US markets, with some presence in Canada, UK, and Western Europe. Founded by experienced manufacturing professionals, Unifize is solving real-world problems in manufacturing environments.

The ideal candidate will be passionate about software, detail-oriented, and excellent at communication. You'll be responsible for configuring the Unifize application, gathering product insights, and ensuring smooth customer implementations. The role requires quick response times and the ability to work independently while maintaining close collaboration with the Customer Success team and founders.

The company culture emphasizes evidence-based decisions, transparency, corporate governance, and meritocracy. Unifize is committed to building a diverse, gender-balanced organization and welcomes team members from various backgrounds. Their revenue is growing 2-3x annually, and they maintain strong customer relationships as evidenced by their case studies.

This is an excellent opportunity for someone who wants to grow in a startup environment, enjoys working with technology, and has a strong customer service orientation. The role offers a structured onboarding process and regular mentorship through zoom calls with Customer Success Managers or Co-Founders.