Implementation Engineer for No-Code Platform

Cloud-based platform helping manufacturing teams collaborate on business processes like Quality Management, R&D, and Manufacturing Execution.
$900,000 - $1,800,000
Backend
Mid-Level Software Engineer
Hybrid
11 - 50 Employees
2+ years of experience
Enterprise SaaS · Manufacturing

Description For Implementation Engineer for No-Code Platform

Unifize is seeking an Implementation Engineer for their no-code platform that serves manufacturing teams across the US and other Western markets. The role combines technical configuration, customer success, and problem-solving skills.

The position offers a unique opportunity to work directly with founders and customers in a fast-growing startup environment, with revenues growing 2-3x annually. The role requires working in Indian time zones aligned with US customers (3pm-11pm IST, with possible extensions to 1am).

The ideal candidate will be responsible for configuring the Unifize platform for customers, building PDF templates, troubleshooting issues, and ensuring smooth implementation. While coding isn't the primary focus, basic technical understanding is essential for working effectively with the engineering team.

The company offers significant growth potential, with possibilities for up to 50% salary increase in the first year for high performers. The role begins with a 3-6 week orientation period in Bangalore (travel reimbursed) and then transitions to remote work.

Unifize, founded by experienced manufacturing professionals Ben and Lakshman, focuses on solving real-world manufacturing collaboration challenges. The company values evidence-based decisions, transparency, and meritocracy, and is committed to building a diverse, gender-balanced organization.

This role is perfect for ambitious individuals who enjoy working with software, have strong communication skills, and are excited about growing with a startup. The position requires both technical aptitude for platform configuration and soft skills for customer interaction, making it an excellent opportunity for someone looking to develop a comprehensive skill set in the SaaS implementation space.

Last updated 3 days ago

Responsibilities For Implementation Engineer for No-Code Platform

  • Attend customer meetings online and take detailed notes
  • Configure Unifize application for customer requirements
  • Build PDF templates as per customer requirements
  • Troubleshoot non-technical issues
  • Report software defects and follow up with engineering team
  • Resolve customer questions
  • Stay updated with product features and new releases
  • Undertake ad-hoc tasks or projects as required

Requirements For Implementation Engineer for No-Code Platform

  • Strong English communication skills
  • Basic coding skills
  • Software implementation experience (especially ERP or configurable software)
  • Basic knowledge of MS Office / Google Docs and Sheets
  • Ability to work flexible time schedule (3pm - 11pm regular, extensions to 1am)
  • Passion for software and continuous self-improvement
  • Problem-solving abilities and attention to detail
  • Commitment to meeting deadlines
  • Ability to compose clear, professional emails for American customers

Benefits For Implementation Engineer for No-Code Platform

  • Remote work options
  • Travel reimbursement for orientation
  • Performance-based salary increases
  • Direct interaction with founders

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