Operational Support Engineer

ValueSync is seeking an Operational Support Engineer to join our Client's dynamic operations team. In this role, you will play a vital part in ensuring the smooth running of production systems and services. You will be responsible for monitoring system performance, diagnosing and resolving issues, and providing technical support to both internal teams and clients. Your efforts will ensure high availability and reliability of our systems, helping to enhance the overall operational efficiency of the organization. The ideal candidate will have strong problem-solving abilities, a proactive approach to systems management, and a desire to work in a collaborative environment that fosters innovation. If you are passionate about technology and want to make an impact in a growing company, we would love to hear from you!

The role involves monitoring and maintaining production systems, ensuring optimal performance and uptime. You'll be diagnosing and troubleshooting technical issues while implementing effective solutions. Your responsibilities include providing support for incident management, investigating and resolving incidents promptly, and documenting processes and procedures.

As an Operational Support Engineer, you'll collaborate with development and infrastructure teams to optimize system performance and reliability. The position requires a Bachelor's degree in Computer Science or related field, with experience in operational support or systems administration preferred. Strong understanding of server and network technologies is essential.

The company offers a competitive compensation package including a monthly salary and bonus scheme. You'll join a friendly and dynamically growing work environment with opportunities for professional growth. This is a stable, full-time position perfect for someone who wants to grow their career in technical operations while making a significant impact on system reliability and performance.