Enterprise Solutions Engineer - Upmarket

Vanta provides a Trust Management Platform that helps companies build, maintain and demonstrate their security through automated compliance standards monitoring.
$207,000 - $243,000
Security
Senior Software Engineer
Remote
101 - 500 Employees
3+ years of experience
Cybersecurity · Enterprise SaaS

Description For Enterprise Solutions Engineer - Upmarket

Vanta is a pioneering company in internet security and consumer data protection, established in 2018 following several high-profile data breaches. As an Enterprise Solutions Engineer at Vanta, you'll play a crucial role in leading technical discussions with mid-market customers and VIP logos, working alongside the Enterprise Sales team. The position combines technical expertise with customer relationship management, focusing on ensuring customers achieve maximum value from Vanta's security solutions.

The role requires a unique blend of technical knowledge and customer-facing skills, where you'll be responsible for managing the technical relationship with customers throughout their journey. You'll work closely with Customer Success Managers to ensure smooth onboarding and adoption, particularly focusing on key integrations across cloud infrastructure, version control, and security systems.

Your responsibilities will span from conducting security reviews and implementation plans to providing technical qualification calls and quarterly business reviews. The position requires deep product knowledge, including understanding of integrations, configurations, and the competitive landscape. You'll also contribute to product development by providing market feedback and helping prioritize functionality for the Mid-Market & VIP segment.

The ideal candidate brings 3-5 years of customer-facing technical experience, strong project management skills, and hands-on experience with major cloud platforms. You should be comfortable working in a startup environment and possess both technical depth and excellent communication skills to interact with various stakeholders, from technical teams to executives.

Vanta offers a comprehensive benefits package, including competitive compensation, full medical coverage, parental leave, and flexible work arrangements. The company's mission to secure the internet and protect consumer data provides an opportunity to make a significant impact in the cybersecurity space while working with a kind and talented team.

Last updated a day ago

Responsibilities For Enterprise Solutions Engineer - Upmarket

  • Own the technical relationship with customers
  • Partner with Customer Success Managers for seamless onboarding and adoption
  • Support Success team with security reviews, implementation plans, and technical qualification calls
  • Respond to inbound questions and support requests
  • Develop deep understanding of product capabilities and integrations
  • Provide market feedback to the product team
  • Build product examples and documentation
  • Drive new programs to improve pre to post-sales transition

Requirements For Enterprise Solutions Engineer - Upmarket

Python
Ruby
JavaScript
  • 3-5 years of customer-facing, technical experience as a Solutions Engineer, Sales Engineer or equivalent title
  • Hands-on experience with cloud platforms: AWS, Google Cloud, Microsoft Azure & Operating Systems
  • Strong project management skills
  • Detail-oriented and organized
  • General knowledge with a scripting language (Python, Ruby, Bash, and JavaScript)
  • Familiarity with REST API development and service integrations
  • Prior B2B SaaS experience preferred

Benefits For Enterprise Solutions Engineer - Upmarket

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Equity
  • 100% covered medical, dental, and vision benefits with dependents coverage
  • 16 weeks fully-paid parental Leave for all new parents
  • Health & wellness and remote workplace stipends
  • Family planning benefits through Carrot Fertility
  • 401(k) matching
  • Flexible work hours and location
  • Open PTO policy
  • 11 paid holidays in the US

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