Technical Support Engineer

Vantage is a leading cloud cost visibility and optimization platform seeking a Technical Support Engineer to join their growing team. The company, backed by $25M in venture capital from prestigious investors like Andreessen Horowitz and Scale Venture Partners, serves notable clients including Square, Aflac, and FanDuel.

As a Technical Support Engineer, you'll work at the intersection of Support and Engineering, handling everything from troubleshooting performance issues to contributing directly to the codebase. The role offers a unique opportunity to impact product development while providing crucial customer support. You'll be part of a team that's expected to double by 2025, working with modern cloud technologies and frameworks.

The position requires a blend of technical expertise and customer service skills, with opportunities to work with Ruby, Python, and JavaScript. You'll collaborate across departments, participate in on-call rotations, and help shape the product's future. The hybrid work environment in Manhattan offers flexibility while maintaining team connectivity.

This role is perfect for someone with 1-2 years of experience who enjoys both technical problem-solving and customer interaction. You'll receive competitive compensation ($110,000-$125,000), comprehensive benefits including equity and healthcare, and the chance to work with cutting-edge cloud technologies. Join Vantage to help shape the future of cloud cost management while growing your career in a supportive, innovative environment.