Product Support Engineer - Tier 1

Vasion is an enterprise software company providing technical solutions and support services.
St. George, UT, USA
Support
Entry-Level Software Engineer
Hybrid
1+ year of experience
Enterprise SaaS

Description For Product Support Engineer - Tier 1

Vasion is seeking a Tier 1 Product Support Engineer to join their team in a hybrid work environment based in St. George, Utah. This role requires at least one year of customer service experience in the tech industry and strong technical knowledge including Windows Server, Active Directory, and various operating systems. The position focuses on providing technical support and requires expertise in enterprise systems administration tools. This is an excellent opportunity for someone looking to grow their career in technical support within an enterprise software company. The role combines customer service skills with technical expertise to deliver exceptional support to Vasion's clients.

Last updated 15 days ago

Requirements For Product Support Engineer - Tier 1

Linux
  • At least 1 year of experience in Customer Service in the Tech Industry or related field
  • Working knowledge of Windows Server 2012 and 2019
  • Working knowledge of Active Directory, LDAP, MFA
  • Experience working with Microsoft Windows 10, 11, XP, Mac, Linux in a professional setting
  • Must be legally authorized to work in the U.S. on a full-time basis

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