Verinext is seeking a Client Support Engineer to join their IT Service Desk team in Duluth, GA. This role is critical for providing exceptional technical support to end users, handling support requests through phone and ticketing systems, and managing service requests. The position requires strong technical skills in Windows and Apple systems support, along with excellent customer service abilities. The role involves working onsite Monday-Thursday, with possible shift work including nights and weekends. The ideal candidate will have 2+ years of experience in customer support, strong technical knowledge, and preferably relevant certifications. The company offers comprehensive benefits including health care and retirement plans. This position offers an opportunity to work with diverse technical challenges while developing expertise in IT support and customer service.

Client Support Engineer position at Verinext providing technical support and service desk assistance, requiring 2+ years experience with Windows and Apple systems.

Client Support Engineer

A technology company recognized as a "Best Place to Work" by Philadelphia Business Journal for 10 consecutive years

Verinext is a forward-thinking technology company that has been recognized as a "Best Place to Work" by the Philadelphia Business Journal for 10 consecutive years. They're seeking a Software Developer/Architect to join their innovative team. The role combines frontend and backend development, focusing on building mobile and web applications using modern technologies like React, React-Native, and Node.js. The position offers a comprehensive tech stack including cloud platforms (Azure, AWS) and both SQL and NoSQL databases. The ideal candidate will have a strong foundation in computer systems engineering with experience in ERP and CRM systems. The company emphasizes both innovation and enjoyment in their work environment, offering a team-oriented culture and comprehensive benefits including healthcare and retirement plans. This remote position provides an opportunity to work with cutting-edge technologies while being part of a company that values both professional growth and work-life balance.

Remote Software Developer position at Verinext, focusing on React, Node.js, and cloud development with 2+ years of experience required.

Software Developer (Software Architect)

A leader in digital business transformation, focusing on digital applications, analytics, and hybrid IT solutions.

Verinext, a distinguished leader in digital business transformation, is seeking a Senior Security Engineer to join their award-winning team. The company, recognized 10 consecutive times as "Best Place to Work" by the Philadelphia Business Journal, specializes in digital applications, analytics, and hybrid IT solutions to enhance customer engagement and workforce efficiency.

In this role, you'll be integral to managing enterprise network infrastructure security, working with advanced security platforms like SentinelOne and Arctic Wolf. Your responsibilities will span incident response, security analysis, reporting, and client support. You'll investigate security incidents, develop comprehensive documentation, and serve as an escalation point for complex security challenges.

The ideal candidate brings 5+ years of security engineering experience, preferably in managed services, with deep knowledge of security frameworks and tools. You'll need strong analytical skills and excellent communication abilities to translate technical concepts for various stakeholders. The position offers growth opportunities in a collaborative environment, working with cutting-edge security technologies and diverse clients.

Benefits include comprehensive healthcare coverage, retirement plans, paid time off, life insurance, and professional development opportunities. This role presents an exciting opportunity to shape security strategies and drive technological innovation while working with a respected industry leader committed to employee success and growth.

Senior Security Engineer role at Verinext, leading incident response and security operations using advanced platforms like SentinelOne and Arctic Wolf.

Senior Security Engineer

Verinext is a technology company shaping the future, recognized as a "Best Place to Work" by the Philadelphia Business Journal for 10 consecutive years.

Join Verinext, a technology company that's not just keeping up with the future, but actively shaping it. As a Sr. Network & Security Engineer, you'll be responsible for designing, installing, configuring, and troubleshooting complex enterprise networks. This role involves leading network engineering projects, analyzing customer network environments, and providing technical expertise to enhance network performance and reliability. 

Key responsibilities include:
- Network design and implementation
- Technical collaboration with teams
- Environmental assessment and recommendations
- Technical leadership and guidance
- Documentation and maintenance
- Enterprise-class network configuration
- Layer 2 / Layer 3 connectivity expertise
- Topology management
- Cloud networking in AWS and Azure
- Network assessments
- Automation and scripting

Verinext offers a team-oriented culture that thrives on innovation and fun, having been recognized as a "Best Place to Work" by the Philadelphia Business Journal for 10 consecutive years. This role requires a strategic mindset and strong technical skills to manage complex networks and guide technical staff in achieving reliable, high-performance network solutions.

Senior Network & Security Engineer role at Verinext, designing and managing complex enterprise networks with a focus on innovation and technical leadership.

Sr. Network & Security Engineer

Sr. Fortinet Network Engineer

Join Verinext, a technology company that's not just keeping up with the future, but actively shaping it. As a Voice / Network Engineer, you'll be stepping into an environment that thrives on innovation and fun. Our team-oriented culture isn't just a buzzword; it's a cornerstone of our success. We're incredibly proud to have been recognized as a "Best Place to Work" by the Philadelphia Business Journal for 10 consecutive years.

Responsibilities include:
- Managing phone setup and changes (Cisco, Zoom)
- Handling Verizon Patient OneTalk Cordless solution
- Modifying VLANs on switch ports
- Monitoring and resolving network and circuit outages
- Setting up site-to-site tunnels with vendors/partners

You'll work with equipment such as:
- Fortinet FortiGate 201F and 81F devices
- Cisco Catalyst Switches (3650 and 9300)
- Cisco Nexus 9300 and 2248 Switches (Data Center)
- Cisco Voice routers (4331)
- Cisco Wireless
- Fortinet Wireless

Join our team and contribute to shaping the future of technology while enjoying a rewarding and fun work environment.

Voice / Network Engineer position at Verinext, managing phone systems, network infrastructure, and resolving technical issues.

Voice / Network Engineer

Verinext is an IT services company providing customer support and service desk solutions.

The Customer Support Engineer is a critical member of our IT Service Desk team, responsible for providing exceptional support to our end users. This role involves handling incoming support requests through both phone and ticketing systems, providing desktop support, managing service requests, and performing initial triage of incidents and security alerts. The ideal candidate will possess strong technical skills, particularly in supporting Windows and Apple systems, and have a proven track record of delivering excellent customer service.

Key Responsibilities:
- Support Request Handling: Respond to and manage incoming support requests via phone and ticketing system, ensuring timely and effective resolution.
- Desktop Support: Provide technical support for end users on both Windows and Apple systems, including troubleshooting hardware and software issues.
- Service Requests: Handle service requests, ensuring they are completed efficiently and to the satisfaction of the end user.
- Incident Triage: Perform initial triage of incidents, identifying the nature and urgency of the issue and escalating as necessary.
- First Call Resolution: Strive to resolve issues during the initial contact whenever possible, minimizing the need for escalation.
- Security Alerts: Conduct the initial triage of security alerts, escalating critical issues to the appropriate security team.
- Documentation: Accurately document all actions taken in the ticketing system, ensuring that records are detailed and up-to-date.
- Customer Service: Provide a high level of customer service, ensuring that end users are informed and satisfied throughout the support process.

Qualifications:
- Experience: Minimum of 2 years in a customer support or service desk role. Experience with desktop support for Windows and Apple systems.
- Technical Skills: Strong knowledge of Windows and Apple operating systems. Familiarity with remote desktop tools and ticketing systems. Basic understanding of network and security concepts.
- Soft Skills: Excellent communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively. Strong problem-solving skills and attention to detail.
- Certifications (Preferred): CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent certifications.

Working Conditions:
- Shift Work: May be required to work in shifts, including nights and weekends, depending on business needs.
- Physical Demands: Primarily a sedentary role; however, some lifting of computer equipment may be required.

Join our team at Verinext and be part of a dynamic IT support environment where your skills and dedication can make a real difference in ensuring smooth operations and satisfied end-users.

Client Support Engineer at Verinext: Provide exceptional IT support, manage service requests, and ensure customer satisfaction in a dynamic environment.

Verinext is a leader in digital business transformation, focusing on digital applications, analytics, and hybrid IT to help clients grow their customer base and improve workforce efficiency.

Verinext, a leader in digital business transformation, is seeking a Network Engineer to join their dynamic team. This role offers an exciting opportunity to shape the future of technology while working for a company that has been recognized as a "Best Place to Work" by the Philadelphia Business Journal for 10 consecutive years.

As a Network Engineer at Verinext, you will play a critical part in the day-to-day operations and success of the enterprise network infrastructure. Your responsibilities will include overseeing the deployment, maintenance, and management of all network equipment, troubleshooting network and UC issues, and creating functional and technical design documentation. You will also establish network standards, collaborate with vendors and clients, and develop Quality of Service (QoS) policies.

The ideal candidate will have at least 2 years of experience in network technologies, proficiency in network design and UC solutions, and a basic understanding of routing protocols and VPN technologies. A Bachelor's degree or equivalent education is required, and certifications such as Cisco CCNA/CCNP or Fortinet NSE 4/5 are considered a plus.

Verinext offers a comprehensive benefits package, including health care plans, retirement options, and paid time off. Join a company that focuses on digital applications, analytics, and hybrid IT to help clients grow their customer base and improve workforce efficiency. If you're passionate about network engineering and want to be part of a team-oriented culture that values innovation and growth, this could be the perfect opportunity for you.

Join Verinext as a Network Engineer, overseeing network infrastructure and shaping the future of technology in a award-winning work environment.

Network Engineer

Join Verinext, a leader in digital business transformation and experience the excitement of shaping the future of technology. With a focus on digital applications, analytics, and hybrid IT, we help our clients grow their customer base and improve workforce efficiency. Our team-oriented culture and 10 consecutive awards for "Best Place to Work" by the Philadelphia Business Journal are just a few of the reasons why our employees stay and thrive at Verinext. 

In this dynamic role as a Network Engineer, you will play a critical part in the day-to-day operations and success of our enterprise network infrastructure. Your responsibilities will include:

- Overseeing the deployment, maintenance, and management of all network equipment such as routers, switches, firewalls, voice servers, gateways, circuits, wiring, servers, backup systems, and network management and diagnostic tools.
- Troubleshooting and resolving network and UC issues, creating functional and technical design documentation, and establishing network standards that align with engineering specifications and industry best practices.
- Collaborating with vendors, clients, carriers, and technical staff on network implementation, optimization, security, and ongoing management.
- Developing and maintaining Quality of Service (QoS) policies and network design parameters, and working with vendors to maintain and improve 3rd party UC integrations.

To be successful in this role, you should have:
- 2+ years of experience in network technologies and managing, supporting, and deploying.
- Proficiency in network design, low-level design details for UC solutions, SIP call flow analysis, implementation, migration planning, and solution testing.
- Basic understanding of routing protocols (e.g., OSPF, BGP), layer 2 and layer 3 technologies, MPLS, and VPN.
- Bachelor's degree or equivalent education and experience.
- Cisco CCNA or CCNP or Fortinet NSE 4 or NSE 5 certification is a plus.

Join our team and contribute to shaping the future of technology while enjoying a supportive work environment and excellent benefits.

Verinext Engineering Jobs

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