Find Verinext Mid-Level Software Engineer software engineering jobs

Verinext is a professional technology services company providing network and infrastructure solutions.

Verinext is seeking a Network Engineer to join their Professional Services team in a contract position. This hybrid role is based in Atlanta, Georgia. The position involves working with network infrastructure and systems, combining both on-site and remote work arrangements. As part of the Professional Services department, the engineer will likely be involved in client-facing projects and network solutions implementation. This role represents an opportunity to work with a technology services company while maintaining flexibility through the hybrid work model.

Network Engineer position at Verinext - Hybrid role based in Atlanta, working in Professional Services team

Network Engineer

A technology company recognized as a "Best Place to Work" by Philadelphia Business Journal for 10 consecutive years

Verinext is a forward-thinking technology company that has been recognized as a "Best Place to Work" by the Philadelphia Business Journal for 10 consecutive years. They're seeking a Software Developer/Architect to join their innovative team. The role combines frontend and backend development, focusing on building mobile and web applications using modern technologies like React, React-Native, and Node.js. The position offers a comprehensive tech stack including cloud platforms (Azure, AWS) and both SQL and NoSQL databases. The ideal candidate will have a strong foundation in computer systems engineering with experience in ERP and CRM systems. The company emphasizes both innovation and enjoyment in their work environment, offering a team-oriented culture and comprehensive benefits including healthcare and retirement plans. This remote position provides an opportunity to work with cutting-edge technologies while being part of a company that values both professional growth and work-life balance.

Remote Software Developer position at Verinext, focusing on React, Node.js, and cloud development with 2+ years of experience required.

Software Developer (Software Architect)

Verinext is an IT services company providing customer support and service desk solutions.

The Customer Support Engineer is a critical member of our IT Service Desk team, responsible for providing exceptional support to our end users. This role involves handling incoming support requests through both phone and ticketing systems, providing desktop support, managing service requests, and performing initial triage of incidents and security alerts. The ideal candidate will possess strong technical skills, particularly in supporting Windows and Apple systems, and have a proven track record of delivering excellent customer service.

Key Responsibilities:
- Support Request Handling: Respond to and manage incoming support requests via phone and ticketing system, ensuring timely and effective resolution.
- Desktop Support: Provide technical support for end users on both Windows and Apple systems, including troubleshooting hardware and software issues.
- Service Requests: Handle service requests, ensuring they are completed efficiently and to the satisfaction of the end user.
- Incident Triage: Perform initial triage of incidents, identifying the nature and urgency of the issue and escalating as necessary.
- First Call Resolution: Strive to resolve issues during the initial contact whenever possible, minimizing the need for escalation.
- Security Alerts: Conduct the initial triage of security alerts, escalating critical issues to the appropriate security team.
- Documentation: Accurately document all actions taken in the ticketing system, ensuring that records are detailed and up-to-date.
- Customer Service: Provide a high level of customer service, ensuring that end users are informed and satisfied throughout the support process.

Qualifications:
- Experience: Minimum of 2 years in a customer support or service desk role. Experience with desktop support for Windows and Apple systems.
- Technical Skills: Strong knowledge of Windows and Apple operating systems. Familiarity with remote desktop tools and ticketing systems. Basic understanding of network and security concepts.
- Soft Skills: Excellent communication and interpersonal skills. Ability to handle multiple tasks and prioritize effectively. Strong problem-solving skills and attention to detail.
- Certifications (Preferred): CompTIA A+, Microsoft Certified: Modern Desktop Administrator, or equivalent certifications.

Working Conditions:
- Shift Work: May be required to work in shifts, including nights and weekends, depending on business needs.
- Physical Demands: Primarily a sedentary role; however, some lifting of computer equipment may be required.

Join our team at Verinext and be part of a dynamic IT support environment where your skills and dedication can make a real difference in ensuring smooth operations and satisfied end-users.

Client Support Engineer at Verinext: Provide exceptional IT support, manage service requests, and ensure customer satisfaction in a dynamic environment.

Client Support Engineer

Verinext is a leader in digital business transformation, focusing on digital applications, analytics, and hybrid IT to help clients grow their customer base and improve workforce efficiency.

Verinext, a leader in digital business transformation, is seeking a Network Engineer to join their dynamic team. This role offers an exciting opportunity to shape the future of technology while working for a company that has been recognized as a "Best Place to Work" by the Philadelphia Business Journal for 10 consecutive years.

As a Network Engineer at Verinext, you will play a critical part in the day-to-day operations and success of the enterprise network infrastructure. Your responsibilities will include overseeing the deployment, maintenance, and management of all network equipment, troubleshooting network and UC issues, and creating functional and technical design documentation. You will also establish network standards, collaborate with vendors and clients, and develop Quality of Service (QoS) policies.

The ideal candidate will have at least 2 years of experience in network technologies, proficiency in network design and UC solutions, and a basic understanding of routing protocols and VPN technologies. A Bachelor's degree or equivalent education is required, and certifications such as Cisco CCNA/CCNP or Fortinet NSE 4/5 are considered a plus.

Verinext offers a comprehensive benefits package, including health care plans, retirement options, and paid time off. Join a company that focuses on digital applications, analytics, and hybrid IT to help clients grow their customer base and improve workforce efficiency. If you're passionate about network engineering and want to be part of a team-oriented culture that values innovation and growth, this could be the perfect opportunity for you.

Join Verinext as a Network Engineer, overseeing network infrastructure and shaping the future of technology in a award-winning work environment.

Join Verinext, a leader in digital business transformation and experience the excitement of shaping the future of technology. With a focus on digital applications, analytics, and hybrid IT, we help our clients grow their customer base and improve workforce efficiency. Our team-oriented culture and 10 consecutive awards for "Best Place to Work" by the Philadelphia Business Journal are just a few of the reasons why our employees stay and thrive at Verinext. 

In this dynamic role as a Network Engineer, you will play a critical part in the day-to-day operations and success of our enterprise network infrastructure. Your responsibilities will include:

- Overseeing the deployment, maintenance, and management of all network equipment such as routers, switches, firewalls, voice servers, gateways, circuits, wiring, servers, backup systems, and network management and diagnostic tools.
- Troubleshooting and resolving network and UC issues, creating functional and technical design documentation, and establishing network standards that align with engineering specifications and industry best practices.
- Collaborating with vendors, clients, carriers, and technical staff on network implementation, optimization, security, and ongoing management.
- Developing and maintaining Quality of Service (QoS) policies and network design parameters, and working with vendors to maintain and improve 3rd party UC integrations.

To be successful in this role, you should have:
- 2+ years of experience in network technologies and managing, supporting, and deploying.
- Proficiency in network design, low-level design details for UC solutions, SIP call flow analysis, implementation, migration planning, and solution testing.
- Basic understanding of routing protocols (e.g., OSPF, BGP), layer 2 and layer 3 technologies, MPLS, and VPN.
- Bachelor's degree or equivalent education and experience.
- Cisco CCNA or CCNP or Fortinet NSE 4 or NSE 5 certification is a plus.

Join our team and contribute to shaping the future of technology while enjoying a supportive work environment and excellent benefits.

Verinext Mid-Level Software Engineer Software Engineering Jobs

Find Verinext Mid-Level Software Engineer software engineering jobs