Technical Support Engineer

Ververica GmbH is a technology company specializing in data stream processing solutions.
PolandIndonesia
Backend
Mid-Level Software Engineer
Remote
3+ years of experience

Description For Technical Support Engineer

Ververica GmbH is seeking a Technical Support Engineer to join their team in a remote capacity. This role will involve providing technical support and troubleshooting services for the company's products and solutions. The position offers flexibility with remote work options and is available to candidates based in Poland or Indonesia. As a Technical Support Engineer, you will work closely with customers and the internal team to resolve technical issues and ensure customer satisfaction. This role combines technical expertise with customer service skills to deliver exceptional support experiences. Join Ververica GmbH to be part of a team that values technical excellence and customer success. This position offers the opportunity to work with cutting-edge technology while developing your technical support and problem-solving skills in a global environment. You'll have the chance to impact customer satisfaction directly while working with a diverse, distributed team. The role provides a perfect balance of technical challenges and customer interaction, making it ideal for engineers who enjoy both solving complex problems and helping others succeed.

Last updated 3 months ago

Responsibilities For Technical Support Engineer

  • Provide technical support to customers
  • Troubleshoot and resolve technical issues
  • Work with internal teams to address customer concerns
  • Document support cases and solutions
  • Maintain customer satisfaction through excellent technical support

Requirements For Technical Support Engineer

Java
  • Strong technical background in software engineering
  • Excellent problem-solving skills
  • Strong communication skills
  • Customer service orientation
  • Ability to work remotely

Interested in this job?

Jobs Related To Ververica GmbH Technical Support Engineer

Rendering Software Engineer in Test

Remote Rendering Software Engineer in Test position at Adobe, focusing on building and maintaining testing infrastructure for next-generation rendering technology.

Java Software Engineer, Adobe Experience Platform

Join Adobe as a Java Software Engineer to build and maintain large-scale microservices for the Adobe Experience Platform, working with cutting-edge cloud technologies and distributed systems.

Production Manager (Project Hire/ Internal Assignment)

Production Manager role at Walt Disney Imagineering leading theatrical and live entertainment projects with focus on project management and financial oversight.

Software Developer 3

Software Developer 3 position at Oracle focusing on full-stack development with competitive salary and comprehensive benefits in Austin, TX.

.NET Developer

.NET Developer position at DEPT® Croatia, offering hybrid work in Zagreb/Split, focusing on backend development with 3+ years experience