Network Operations Center Engineer (NOC)

Via is revolutionizing transportation worldwide through innovative TransitTech solutions. As a Network Operations Center (NOC) Engineer, you'll play a crucial role in maintaining the health and stability of Via's global network. This position demands a blend of technical expertise and excellent communication skills, as you'll be responsible for monitoring systems, resolving real-time issues, and ensuring high-level service availability.

The ideal candidate has a background in Computer Science or related fields, with at least 2 years of experience in Tier 2 support within a SaaS environment. You should be comfortable with scripting languages like Python and Bash, and be willing to work shifts including nights and weekends. This role requires a service-oriented mindset, the ability to work under pressure, and a keen sense of urgency for identifying and triaging incidents quickly.

At Via, you'll be part of a team that's making a direct impact on the company's performance and customer satisfaction. You'll have the opportunity to work with cutting-edge technology, collaborating with various R&D teams to solve complex problems. The company offers a supportive environment for growth, with structured training to help you build necessary skills and expertise.

Benefits include 30 vacation days annually, an Urban Sports Club membership, and long-term career development opportunities. Via values diversity and encourages applications from all backgrounds. Join a company that's not just transforming transportation, but also committed to social good and sustainability. If you're ready for a challenging yet rewarding role in a dynamic, global environment, Via could be your next career move.