Tier 3 Engineer

Via is revolutionizing the transportation industry by developing cutting-edge technology solutions that modernize public transportation systems worldwide. As a Tier 3 Engineer at Via, you'll play a crucial role in bridging internal teams and ensuring smooth technical operations for our partners.

The position combines technical expertise with customer support, requiring strong programming skills in Python and Bash, along with experience in cloud environments using AWS and various monitoring tools. You'll be working with a diverse tech stack and will be responsible for diagnosing and resolving complex technical issues that impact Via's partners.

Via offers a competitive compensation package, with a salary range of $85,000 - $100,000 per year, plus comprehensive benefits including free medical plans and 401K matching. The company's mission focuses on increasing access to jobs, healthcare, and education through efficient public transportation systems.

Founded in 2012, Via has established itself as a leader in transportation technology, working with various transit systems including fixed-route buses, microtransit, paratransit, school buses, and autonomous vehicles. The company's culture encourages problem-solving and innovation, making it an ideal environment for those passionate about transportation technology and its impact on society.

This role is perfect for someone who combines technical expertise with strong communication skills and enjoys working in a fast-paced, dynamic environment. You'll be part of a team that's directly contributing to the future of transportation, working with cutting-edge AI-powered software and innovative technology-enabled operations.