Technical Support Engineer

Via is revolutionizing transportation with its TransitTech solutions. As a Technical Support Engineer, you'll be at the forefront of providing strategic guidance and technical assistance to partners. You'll diagnose and resolve complex issues, develop documentation, and work closely with R&D, Partner Success, and Operations teams. The role requires a bachelor's degree in a technical field, 1+ year of relevant experience, and skills in programming, Linux, cloud environments, and analytical thinking. You'll be part of a mission to reduce carbon emissions, minimize reliance on private cars, and provide accessible, efficient, and affordable mobility solutions. Via offers a competitive salary range of $85,000 - $100,000 per year, along with comprehensive benefits including free medical plans and 401K matching. Join a diverse and inclusive workplace that values all backgrounds and voices, and be part of shaping the future of transportation.