Solutions Engineer

A ticketing platform founded in 2018 that empowers event organizers to customize their ticketing solutions.
$140,000 - $250,000
Backend
Mid-Level Software Engineer
In-Person
[] Employees
3+ years of experience
Enterprise SaaS

Description For Solutions Engineer

vivenu is revolutionizing the ticketing industry with its innovative platform founded in 2018 in Germany. The company's mission is to modernize ticketing for event organizers worldwide, replacing outdated systems with customizable solutions that meet the unique needs of sports, live entertainment, and cultural venues.

The company has achieved impressive profitable growth and is expanding globally with offices in Europe and the U.S. They've earned the trust of significant clients including Stanford University, the Grammys, and City Winery, along with backing from tech investors and industry experts like the San Francisco 49ers.

As a Solutions Engineer, you'll be at the forefront of this ticketing revolution, working directly with clients and internal teams to deliver tailored solutions. You'll leverage your technical expertise to bridge the gap between customer needs and platform capabilities, while contributing to the platform's evolution through client feedback and market insights.

The role offers significant growth opportunities in a dynamic environment where your decisions have direct impact. vivenu emphasizes personal development through coaching and mentoring, and promotes an inclusive culture that values diverse perspectives. The company provides competitive compensation, modern work tools, and various perks to ensure employee well-being.

This position is perfect for a technically skilled professional who excels in client relationships and can effectively communicate complex solutions. You'll be joining a forward-thinking company that's actively reshaping the future of event ticketing while maintaining profitability and sustainable growth.

Last updated 5 months ago

Responsibilities For Solutions Engineer

  • Collaborate with Sales Team and Customer Experience team to understand customer requirements
  • Act as a point of contact for clients
  • Leverage technical knowledge to adapt platform
  • Provide training and continuous support to clients
  • Work with product, sales, and marketing teams to identify new opportunities
  • Contribute to platform evolution based on client feedback

Requirements For Solutions Engineer

  • 3+ years of exceptional performance as a Sales/Solutions Engineer
  • Strong technical foundation with understanding of software development and API technology
  • Experience in navigating complex enterprise software solutions
  • Ability to cultivate strong relationships with senior executives
  • Ability to demonstrate and present intricate concepts clearly
  • Proficiency in Product Management with hands-on experience
  • Excellence in written and verbal communication
  • Outstanding presentation skills and creativity

Benefits For Solutions Engineer

  • Latest Apple hardware
  • Team-building events
  • Unlimited access to drinks and snacks
  • Professional development through coaching, mentoring, and workshops

Interested in this job?

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