Junior DeepUI Solution Engineer

WalkMe is a company that provides digital adoption platforms to help organizations accelerate their digital transformations.
Full-Stack
Entry-Level Software Engineer
Hybrid

Description For Junior DeepUI Solution Engineer

WalkMe is seeking a motivated Junior DeepUI Solution Engineer to join their Product Experience team in R&D. This role is perfect for individuals passionate about technology and problem-solving, with excellent communication skills. As a Junior DeepUI Solution Engineer, you'll have the opportunity to expand your technical skillset while working directly with Software Engineers to support a wide range of customer use cases on various web-based platforms.

Your responsibilities will include analyzing customer use cases, monitoring production logs, implementing scalable solutions, and working closely with cross-functional teams to ensure customer success. You'll also be involved in advancing artificial general intelligence, creating internal documentation, and serving as an escalation point for technical issues.

The ideal candidate should be proficient in JavaScript, HTML, CSS, and have a strong understanding of UI/UX principles. You should be able to learn new technologies quickly, possess excellent problem-solving skills, and thrive in a dynamic environment with a constantly evolving product. This position requires strong communication skills, the ability to work independently and as part of a team, and a customer-oriented mindset.

Join WalkMe and be part of a team that's revolutionizing digital adoption platforms and helping organizations accelerate their digital transformations. This hybrid role, based in Tel Aviv, offers an exciting opportunity to grow your skills and make a significant impact in the field of software engineering.

Last updated 3 months ago

Responsibilities For Junior DeepUI Solution Engineer

  • Analyzing and researching customer use cases and processes in web applications
  • Monitoring Production logs in our Backoffice system to identify and proactively address potential issues
  • Implementing solutions that will scale to millions of users
  • Working closely with Software Engineers, Product Managers, Professional Services, Customer Success and Support
  • Proactively thinking of new and innovative ways to provide customers with an outstanding product experience
  • Creating internal documentation and resources to share knowledge within the organization
  • Serving as an internal point of escalation for our Support team and driving resolution of technical issues

Requirements For Junior DeepUI Solution Engineer

JavaScript
  • English speaker - a must! Ability to speak and write clearly and eloquently
  • Proficiency with JavaScript, HTML, CSS, jQuery, Developer Tools and DOM Manipulation
  • Knowledge and understanding of UI/UX principles
  • Ability to learn new technologies and product-lines quickly
  • Multi-tasking and problem solving skills
  • Customer service orientation
  • Willingness to work in a hands-on and dynamic environment with a constantly evolving product
  • Excellent communication skills
  • Ability to work independently with little direct supervision and as part of a team
  • Ability to determine the best course of action in cases of confusion or insufficient information

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