Manager, People Services Generalist (Unemployment Hearing Support Team)

World's leading retailer focused on helping people save money so they can live better.
Bentonville, AR, USA
$60,000 - $110,000
Backend
Mid-Level Software Engineer
In-Person
5,000+ Employees
2+ years of experience
Enterprise SaaS · Retail

Description For Manager, People Services Generalist (Unemployment Hearing Support Team)

Walmart's Enterprise Business Services (EBS) is seeking a Hearing Appeals Manager to join their Unemployment Services Hearings Support Team. This role is crucial in managing unemployment claims and hearings, requiring expertise in employment documentation and state statutes. The position involves reviewing cases, preparing appeal packets, and participating in unemployment hearings. As part of Walmart Global Tech, you'll work within a dynamic environment that emphasizes operational excellence and innovative technology solutions. The role offers competitive compensation ($60,000-$110,000) plus benefits and is based in Bentonville, AR. This position combines legal expertise with business operations, requiring strong analytical skills and attention to detail. The role is integral to minimizing company financial liabilities related to unemployment claims while ensuring compliance with state regulations. You'll work with a team that supports millions of customers, associates, and stakeholders worldwide, making a significant impact on Walmart's operations.

Last updated 13 hours ago

Responsibilities For Manager, People Services Generalist (Unemployment Hearing Support Team)

  • Review, research, and analyze employment documentation
  • Appeal initial determinations
  • Create hearing packets
  • Participate in unemployment hearings
  • Prepare evidence and witness support
  • Provide continuous improvement recommendations
  • Review and analyze hearing decisions
  • Manage team's workflow
  • Operate as SME regarding statutory misconduct
  • Research legislative changes

Requirements For Manager, People Services Generalist (Unemployment Hearing Support Team)

  • Bachelor's degree in business, human resources, information technology, or related area
  • 2 years supervisory experience
  • Experience in business, human resources, information technology
  • Advanced functionality of Microsoft Office

Benefits For Manager, People Services Generalist (Unemployment Hearing Support Team)

Medical Insurance
Dental Insurance
Vision Insurance
401k
Equity
Parental Leave
  • Multiple health plan options including vision & dental plans
  • 401(k) and stock purchase plans
  • Life insurance
  • Associate discounts in-store and online
  • Education assistance
  • Parental Leave
  • Military service pay
  • Paid Time off (vacation, sick, parental)
  • Short-term and long-term disability
  • Performance-based bonus awards

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