AI developer platform company building tools for ML practitioners, serving over 1,000 customers including OpenAI, NVIDIA, Microsoft, and Toyota.

Weights & Biases, a Series C company with $250M in funding, is revolutionizing the AI development landscape with their comprehensive AI developer platform. As a Tier 2 Support Engineer in Tokyo, you'll be at the forefront of supporting over 1,000 customers, including industry giants like OpenAI, NVIDIA, Microsoft, and Toyota. This role combines technical expertise in machine learning with customer-facing support, requiring proficiency in multiple programming languages and ML frameworks. You'll work closely with various teams to enhance the customer experience and shape support processes in the APAC region. The position offers a blend of technical problem-solving, documentation, and customer interaction, with significant growth opportunities as the team scales. The ideal candidate should have strong technical foundations in ML/AI, excellent communication skills in both Japanese and English, and experience with modern development tools and cloud platforms. The company offers competitive compensation and comprehensive benefits, fostering an inclusive, learning-oriented environment that values diverse perspectives.

Tier 2 AI Support Engineer role at Weights & Biases in Tokyo, combining ML expertise with customer support for leading AI companies.

AI Customer Support Engineer, Tier II

Weights & Biases, a Series C company with $250M in funding, is seeking a Senior/Staff Software Engineer to lead the Registry Platform team. The role involves transforming their legacy Model Registry into a scalable, organization-wide Global Registry platform. This position is crucial for supporting large foundation model builders and customers focused on ML model fine-tuning, compliance, and monitoring capabilities.

The ideal candidate will work at the intersection of technical architecture and user experience, partnering with product managers, ML platform engineers, and designers. They will be responsible for building a robust registry system that can handle the growing demands of enterprise ML teams while ensuring a smooth transition from legacy systems.

The company serves over 1,000 customers, including industry leaders like OpenAI, NVIDIA, Microsoft, and Toyota. This role offers unique opportunities to work with cutting-edge ML technologies and directly impact how leading researchers and companies manage their ML workflows. The position combines technical leadership, system architecture, and customer interaction, making it ideal for someone who wants to shape the future of ML infrastructure.

Working at Weights & Biases means joining a team that values continuous learning, collaboration, and direct impact on the ML community. The company offers competitive compensation, comprehensive benefits, and a flexible remote-first culture. This is an opportunity to work with top-tier machine learning teams and contribute to tools that are essential for daily ML work across the industry.

Senior Software Engineer position at Weights & Biases leading the Registry Platform team, focusing on scalable ML infrastructure and system architecture.

Senior Software Engineer, Registry - US (Remote)

AI developer platform company building tools for ML practitioners to create better models, serving over 1,000 customers including OpenAI, NVIDIA, Microsoft, and Toyota.

Weights & Biases, a Series C company with $250M in funding, is seeking a Senior AI Solutions Engineer for Pre-Sales in the EMEA region. This role is perfect for an experienced ML/AI expert who will work with leading ML and Generative AI teams across EMEA, solving complex challenges in computer vision, robotics, NLP, and LLMs.

The position involves leading technical evaluations, delivering high-impact demonstrations, and driving successful proof-of-values by aligning Weights & Biases with customer needs. As a trusted advisor, you'll engage with both technical teams and executives, translating AI/ML capabilities into real business value.

The ideal candidate brings 3+ years of experience in customer-facing technical roles, deep expertise in Python and ML frameworks, and strong cloud platform knowledge. You'll be instrumental in helping customers implement effective ML pipelines, providing technical guidance, and influencing the product roadmap.

Working in a remote-first environment, you'll enjoy comprehensive benefits including flexible time off, full medical coverage, and competitive compensation. The role offers an exciting opportunity to work with industry leaders like OpenAI, NVIDIA, and Microsoft while shaping the future of AI development tools.

This position is perfect for someone who combines technical expertise with customer engagement skills and wants to be part of a rapidly growing company that's revolutionizing the AI development landscape. You'll have the chance to impact AI adoption strategies across EMEA while working with cutting-edge technologies and leading enterprise customers.

Senior AI Solutions Engineer position at Weights & Biases, focusing on pre-sales technical leadership and ML/AI solution implementation across EMEA region.

Senior AI Solutions Engineer, Pre Sales - EMEA

Weights & Biases, a Series C company with $250M in funding, is seeking an AI Customer Support Engineer to join their growing team. This role combines technical expertise with customer service excellence, supporting users of their AI developer platform. The position offers a unique opportunity to work with cutting-edge ML tools while serving as the face of the company in the APAC region.

The ideal candidate will have strong programming skills, particularly in Python, and experience with machine learning frameworks. You'll be responsible for providing timely support through various channels, troubleshooting technical issues, and maintaining high service standards. This role is perfect for someone who wants to blend technical skills with customer interaction.

The company serves over 1,000 customers, including industry leaders like OpenAI, NVIDIA, Microsoft, and Toyota. They offer a comprehensive benefits package and embrace a remote-first culture. This position provides an excellent opportunity to work with the latest AI technologies while developing both technical and customer service skills.

As part of the support team, you'll play a crucial role in shaping the product roadmap through user feedback and collaboration with engineering teams. The role offers significant growth potential in the rapidly expanding field of AI development tools.

AI Customer Support Engineer position at Weights & Biases, combining Python expertise with ML knowledge to provide technical support for AI developer platform users.

AI Customer Support Engineer, Tier I - India

AI developer platform company building tools for ML practitioners to create better models and generative AI applications.

Weights & Biases, a Series C company with $250M in funding, is seeking an AI Solutions Engineer for their Post Sales team. This role combines machine learning expertise with customer success, working with leading ML/GenAI teams across multiple industries. You'll help implement ML pipelines, ensure smooth customer onboarding, and influence product development through customer feedback.

The position offers an opportunity to work with sophisticated ML teams solving complex problems in computer vision, robotics, NLP, and LLMs. As a Solutions Engineer, you'll be the primary technical knowledge source for customers, collaborating with Sales, Support, Product, and Engineering teams to drive customer success post-sales.

The ideal candidate should have 3-5 years of experience, strong Python skills, and knowledge of deep learning frameworks. Experience with cloud platforms, Linux/Unix, and excellent communication skills are essential. Additional valuable skills include experience with GenAI, LLMs, and MLOps tools.

Weights & Biases serves over 1,000 customers, including industry leaders like OpenAI, NVIDIA, Microsoft, and Toyota. They offer competitive compensation ($110,000-$142,000), comprehensive benefits, and a remote-first culture with San Francisco office flexibility. This role is perfect for ML practitioners who want to impact the AI development landscape while working with cutting-edge technologies.

AI Solutions Engineer role at Weights & Biases, focusing on post-sales customer success and ML implementation support for leading AI companies.

AI Solutions Engineer, Post Sales - US

Weights & Biases, a Series C company with $250M in funding, is seeking a Software Engineer for their Weave team. Weave is a lightweight toolkit for tracking and evaluating GenAI applications, used by leading organizations like OpenAI, NVIDIA, and Microsoft. This role offers an opportunity to work on cutting-edge AI developer tools, focusing on Agents and Retrieval Augmented Generation (RAG) systems.

The position involves building core functionality for Weave, working directly with early users, and continuously improving the product. You'll be implementing open-source client APIs, creating integrations with popular LLM tools, and scaling backend performance for production use cases. The ideal candidate should have strong Python/TypeScript skills and experience with GenAI applications.

Working at Weights & Biases means joining a team that serves top-tier machine learning teams at companies like OpenAI, Toyota Research Institute, and Samsung. You'll gain first-hand experience working with leading researchers and directly shape product direction. The company offers competitive compensation ($177,000-$245,000), comprehensive benefits, and a flexible work environment.

The role requires 4+ years of software engineering experience, a CS degree, and the ability to thrive in a startup environment. You'll be part of a growing team developing tools for the most consequential emerging market today, with the opportunity to make a significant impact on the AI development landscape.

Senior Software Engineer position at Weights & Biases, building Weave toolkit for GenAI applications, offering $177k-$245k and hybrid work in San Francisco.

Software Engineer, Weave

Weights & Biases builds the best tools for AI developers, offering a comprehensive AI developer platform for organizations focused on building deep learning models and generative AI applications.

Weights & Biases is seeking a Senior Software Engineer for their Models team. This role involves leading new product initiatives to help ML engineers collaborate and share information. You'll work on complex technical challenges, improve developer productivity, and focus on enhancing the user experience based on customer feedback. 

The ideal candidate has multiple years of full-stack engineering experience, with proficiency in modern web technologies like React and TypeScript. Strong software engineering fundamentals and knowledge of at least one modern programming language (Java, Go, Python, C++, etc.) are required. Experience with time series data and data visualizations is a plus.

Key responsibilities include:
- Leading new product initiatives for ML engineer collaboration
- Collaborating on complex technical and performance challenges
- Improving team productivity
- Focusing on user needs and incorporating customer feedback

Weights & Biases is a Series C company with $250M in funding and over 200 employees. They serve over 1,000 customers, including major players like OpenAI, NVIDIA, Microsoft, and Toyota. The company offers a competitive salary range of $177,000 - $245,000 per year, depending on geographic location, along with equity and comprehensive benefits.

Join a team where you'll never stop learning, work with leading researchers in the field, and directly shape product direction. Weights & Biases values diversity and encourages applications from candidates with varied experiences and backgrounds.

#LI-Remote

Senior Software Engineer position at Weights & Biases, working on the Models team to build tools for AI developers and enhance ML workflows.

Weights & Biases Engineering Jobs

AI developer platform company building tools for ML practitioners, serving over 1,000 customers including OpenAI, NVIDIA, Microsoft, and Toyota.