Find Weights & Biases Mid-Level Software Engineer software engineering jobs

AI developer platform company building tools for ML practitioners, serving over 1,000 customers including OpenAI, NVIDIA, Microsoft, and Toyota.

Weights & Biases, a Series C company with $250M in funding, is seeking an AI Customer Support Engineer to join their growing team. This role combines technical expertise with customer service excellence, supporting users of their AI developer platform. The position offers a unique opportunity to work with cutting-edge ML tools while serving as the face of the company in the APAC region.

The ideal candidate will have strong programming skills, particularly in Python, and experience with machine learning frameworks. You'll be responsible for providing timely support through various channels, troubleshooting technical issues, and maintaining high service standards. This role is perfect for someone who wants to blend technical skills with customer interaction.

The company serves over 1,000 customers, including industry leaders like OpenAI, NVIDIA, Microsoft, and Toyota. They offer a comprehensive benefits package and embrace a remote-first culture. This position provides an excellent opportunity to work with the latest AI technologies while developing both technical and customer service skills.

As part of the support team, you'll play a crucial role in shaping the product roadmap through user feedback and collaboration with engineering teams. The role offers significant growth potential in the rapidly expanding field of AI development tools.

AI Customer Support Engineer position at Weights & Biases, combining Python expertise with ML knowledge to provide technical support for AI developer platform users.

AI Customer Support Engineer, Tier I - India

Weights & Biases, a Series C company with $250M in funding, is seeking an AI Customer Support Engineer for their EMEA operations. This role combines technical expertise with customer service, supporting users of their AI developer platform. The position requires strong programming skills, particularly in Python, and knowledge of ML frameworks. You'll be the first line of support in EMEA, handling technical questions, bug reports, and feature requests while maintaining quick response times and SLAs. The role offers an opportunity to work with cutting-edge AI technology while supporting major clients like OpenAI and NVIDIA. The company provides comprehensive benefits, including flexible time off, health coverage, and competitive compensation. This position is ideal for technically-skilled individuals who want to combine programming knowledge with customer-facing responsibilities in a fast-growing AI company.

AI Customer Support Engineer position at Weights & Biases, combining technical expertise with customer service to support EMEA users of their AI developer platform.

AI Customer Support Engineer, Tier I - EMEA

AI developer platform company building tools for ML practitioners to create better models and generative AI applications.

Weights & Biases, a Series C company with $250M in funding, is seeking an AI Solutions Engineer for their Post Sales team. This role combines machine learning expertise with customer success, working with leading ML/GenAI teams across multiple industries. You'll help implement ML pipelines, ensure smooth customer onboarding, and influence product development through customer feedback.

The position offers an opportunity to work with sophisticated ML teams solving complex problems in computer vision, robotics, NLP, and LLMs. As a Solutions Engineer, you'll be the primary technical knowledge source for customers, collaborating with Sales, Support, Product, and Engineering teams to drive customer success post-sales.

The ideal candidate should have 3-5 years of experience, strong Python skills, and knowledge of deep learning frameworks. Experience with cloud platforms, Linux/Unix, and excellent communication skills are essential. Additional valuable skills include experience with GenAI, LLMs, and MLOps tools.

Weights & Biases serves over 1,000 customers, including industry leaders like OpenAI, NVIDIA, Microsoft, and Toyota. They offer competitive compensation ($110,000-$142,000), comprehensive benefits, and a remote-first culture with San Francisco office flexibility. This role is perfect for ML practitioners who want to impact the AI development landscape while working with cutting-edge technologies.

AI Solutions Engineer role at Weights & Biases, focusing on post-sales customer success and ML implementation support for leading AI companies.

AI Solutions Engineer, Post Sales - US

AI developer platform company building tools for ML practitioners to create better models, serving over 1,000 customers including OpenAI, NVIDIA, Microsoft, and Toyota.

Weights & Biases is a Series C company with $250M in funding, focused on building the best tools for AI developers. The company serves over 1,000 customers including major players like OpenAI, NVIDIA, Microsoft, and Toyota. As a Software Engineer on the Models team, you'll work on features that enhance and centralize machine learning development workflows. The role involves working with thousands of ML Engineers who use the product daily to monitor and understand their ML training runs. You'll be at the forefront of AI/ML development, collaborating directly with customers and engineering teams to build products that accelerate machine learning model development. The position offers unique opportunities to work with leading researchers, shape product direction, and be part of a company that's making a significant impact in the AI tools space. The team culture emphasizes learning, collaboration, and inclusive environment, with a strong focus on customer success and product excellence.

Software Engineer position at Weights & Biases, focusing on building ML development tools and working with cutting-edge AI technologies in a remote environment.

Weights & Biases Mid-Level Software Engineer Software Engineering Jobs

Find Weights & Biases Mid-Level Software Engineer software engineering jobs