Customer Engineer Sr Manager

Wellhub (formerly Gympass) is seeking a Customer Engineer Sr Manager to join their Global Sales team in the US. This role is crucial for providing technical support throughout the client journey, from pre-sale to post-deployment. The position involves working directly with sales teams, client success teams, and customers to accelerate deal progression and ensure successful implementations.

The role requires expertise in technical sales and integration concepts, including SAML, OAuth, JWT SSO, and API integrations for SaaS platforms. You'll be responsible for gathering requirements, supporting client enablement, and managing technical relationships. Key responsibilities include defining integration solutions, handling information security reviews, and driving platform enhancements based on client feedback.

Wellhub offers a comprehensive benefits package including competitive salary ($127,357 - $143,277), health insurance, flexible work arrangements, and their signature wellness platform access. The company maintains a strong focus on work-life balance and professional growth, offering 25+ days PTO, parental leave, and career development opportunities.

As a rapidly growing global wellness technology company with presence in 11 countries, Wellhub is transforming from a gym access provider to a comprehensive employee wellbeing solution. The ideal candidate will combine technical expertise with strong communication skills and a passion for documentation and problem-solving in a fast-paced environment.

This role offers the opportunity to make a significant impact on the company's technical infrastructure while contributing to Wellhub's mission of making every company a wellness company. The position requires 5 years of proven technical sales experience and provides the chance to work in a diverse, inclusive environment with a global team dedicated to improving workplace wellbeing.