Senior IT Systems Engineer

WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.
$120,000 - $180,000
DevOps
Senior Software Engineer
In-Person
501 - 1,000 Employees
5+ years of experience
AI

Description For Senior IT Systems Engineer

WHOOP is seeking its first Senior Systems Engineer to revolutionize their engineering-driven IT operations. This pivotal role will be fundamental in shaping the company's IT infrastructure and systems. Reporting to the VP of Business Technology, the position offers an extraordinary opportunity to make a significant impact across identity & access management, automation, endpoint engineering, and corporate security.

The ideal candidate will be a technical leader capable of handling substantial responsibility while defining world-class IT capabilities at WHOOP. This role combines hands-on technical work with strategic planning, requiring expertise in cloud infrastructure, system automation, and security best practices. The position involves close collaboration with IT Support, Business Systems, and Corporate Security teams.

What makes this role unique is its greenfield nature - being the first of its kind at WHOOP, offering the rare opportunity to build and shape IT systems from the ground up. The role demands someone who thrives on technical challenges and can balance immediate operational needs with long-term strategic goals. While the scope is broad, WHOOP acknowledges the human aspect of the role and seeks someone energized by challenges rather than a superhuman.

For engineers passionate about infrastructure, automation, and system design, this position offers the chance to make an outsized impact at a company dedicated to unlocking human performance. The role combines technical depth with business acumen, requiring someone who can both architect solutions and communicate effectively with stakeholders across the organization.

Last updated 15 days ago

Responsibilities For Senior IT Systems Engineer

  • Serve as the technical owner of IT systems and infrastructure (excluding the network)
  • Engineer business processes and technology to optimize employee experience and strengthen corporate security posture
  • Define and execute an IT roadmap and deliver results
  • Eliminate root causes of IT support tickets through automation and process engineering
  • Build automation and self-service capabilities
  • Develop monitoring, observability, and reporting capabilities
  • Identify and mitigate IT risks to business continuity
  • Communicate proactively with employees and business partners
  • Help direct IT resources that support WHOOP through third party service provider

Requirements For Senior IT Systems Engineer

Kubernetes
  • Proven experience designing and building technically innovative systems and processes
  • Strong engineering and programming skills for automation
  • Hands-on administration experience with cloud infrastructure (AWS/GCP)
  • Deep knowledge of Mac & Windows operating systems, identity management, and corporate security
  • Experience leading large-scale implementations of critical IT systems
  • Excellent communication skills
  • Strong judgment in prioritization and solution design
  • Ability to work independently in a rapidly changing environment
  • Employee-first mindset
  • Experience developing and deploying AI solutions

Benefits For Senior IT Systems Engineer

  • Equal Opportunity Employer

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