Junior Implementation & Post Sales Engineer

Worth AI is an innovative AI technology company in the FinTech sector.
Orlando, FL, USA
Backend
Entry-Level Software Engineer
Remote
AI · Finance

Description For Junior Implementation & Post Sales Engineer

Worth AI is seeking a dedicated and tech-savvy Junior Implementation & Post-Sales Engineer / Project Manager to join our dynamic team. In this dual role, you will play a pivotal part in ensuring the successful deployment of our innovative AI technology within the FinTech sector while also supporting the post-sales process.

In this position, you will manage the implementation process and coordinate cross-functional teams to effectively meet our clients' needs. Working closely with sales, customer success, and technical teams, you will develop tailored project plans, assist in showcasing our solutions, and ensure a seamless transition from sales to implementation.

Responsibilities:

  • Lead the implementation process for newly acquired clients, ensuring a smooth onboarding experience.
  • Collaborate with the sales team to understand client requirements and provide technical insights during the post sales phase.
  • Develop and manage project plans, timelines, and deliverables to meet client expectations.
  • Create and deliver technical product demonstrations tailored to specific business needs.
  • Coordinate with internal teams to address technical questions and provide necessary support throughout the implementation process.
  • Conduct customer training sessions and develop support materials to facilitate the adoption of our solutions.
  • Gather customer feedback post-implementation and relay it to the product development team for ongoing enhancements.
  • Stay informed about industry trends and technological advancements in FinTech and AI to inform project strategies.
  • Collaborate closely with Customer Success Managers to identify upsell opportunities, pinpoint training gaps, and create materials for client support.

This role offers an exciting opportunity to work with cutting-edge AI technology in the FinTech sector, while developing your skills in project management, customer relations, and technical implementation. Join Worth AI to be part of a dynamic team driving innovation in the financial technology landscape.

Last updated 5 months ago

Responsibilities For Junior Implementation & Post Sales Engineer

  • Lead the implementation process for newly acquired clients
  • Collaborate with the sales team to understand client requirements
  • Develop and manage project plans, timelines, and deliverables
  • Create and deliver technical product demonstrations
  • Coordinate with internal teams to address technical questions
  • Conduct customer training sessions and develop support materials
  • Gather customer feedback post-implementation
  • Stay informed about industry trends and technological advancements
  • Collaborate with Customer Success Managers to identify upsell opportunities

Requirements For Junior Implementation & Post Sales Engineer

Node.js
React
  • Bachelor's degree in Computer Science, Engineering, or a related field
  • Experience in implementation, preferably in software or startup environments
  • Basic understanding of AI technologies and their applications in the FinTech industry
  • Technical skills in SQL, Node.js, and React are vital
  • Strong communication skills, with the ability to explain complex technical concepts to non-technical stakeholders
  • Problem-solving aptitude and a customer-centric mindset
  • Proven ability to work collaboratively within a team and independently in a fast-paced environment
  • Familiarity with project management methodologies and tools is a plus

Benefits For Junior Implementation & Post Sales Engineer

Medical Insurance
Dental Insurance
Vision Insurance
401k
  • Health Care Plan (Medical, Dental & Vision)
  • 401(k)
  • Life Insurance
  • Unlimited Paid Time Off
  • 9 paid Holidays
  • Work From Home
  • Free Food & Snacks (for those in Orlando, FL)

Interested in this job?

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