IT Support Engineer

Xe is seeking an IT Support Engineer for a hybrid role based in Canada. This position combines traditional IT support with systems management responsibilities. The role requires regular presence at the Newmarket office (2-3 days per week) and occasional visits to the Toronto office (1-2 days per month). The ideal candidate will have strong experience in Mac OS support, configuration management systems, and remote user support. They will be responsible for troubleshooting connectivity issues and providing technical assistance to both on-site and remote team members. This position offers a unique opportunity to work with a diverse technical environment while maintaining a balance between remote and office-based work. The role requires strong problem-solving abilities, excellent communication skills, and the ability to work independently while contributing to a collaborative team environment.