Digital Marketing Engineer

A platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
Backend
Mid-Level Software Engineer
Hybrid
3+ years of experience
Enterprise SaaS · Finance

Description For Digital Marketing Engineer

Xero, a leading platform for small business accounting and bookkeeping, is seeking a Digital Marketing Engineer to join their Enterprise Technology group within the Grow domain. This role focuses on customer acquisition and engagement, working with key Sales & Marketing Technologies. The position offers an opportunity to work with modern SaaS platforms like Intercom, Qualtrics, and Salesforce, designing and implementing solutions that enhance customer experience.

The role combines technical expertise with business acumen, requiring someone who can both build solutions and act as a trusted advisor to stakeholders. You'll be responsible for designing and delivering tailored solutions, providing platform support, and developing integrations between various systems. The ideal candidate should have a strong background in SaaS technologies and customer engagement platforms.

Xero offers an exceptional work environment with comprehensive benefits, including generous paid leave, health insurance, and mental health support. The company's commitment to work-life balance and career development makes it an ideal place for professionals looking to make an impact in the financial technology sector. The hybrid work model provides flexibility while maintaining collaborative opportunities with the team.

Working at Xero means contributing to a purpose-driven organization that helps small businesses succeed globally. The role offers exposure to cutting-edge technologies and the chance to work on innovative projects that directly impact customer experience. If you're passionate about technology and customer engagement, this position offers an excellent opportunity to grow your career while making a meaningful difference.

Last updated 8 days ago

Responsibilities For Digital Marketing Engineer

  • Design, build, and deliver tailored solutions for Intercom platform
  • Provide day-to-day administration and support for Intercom platform
  • Collaborate on initiatives to measure and improve customer engagement
  • Support integration solutions between Intercom and Salesforce CRM
  • Act as trusted advisor for internal stakeholders
  • Engage directly with Intercom representatives

Requirements For Digital Marketing Engineer

  • Strong understanding of Intercom or similar platforms (Pendo, UserPilot, Qualtrics)
  • Experience with SaaS-based technologies and platforms
  • Knowledge of web and mobile technologies
  • Ability to develop integrated business processes across systems
  • Curious mindset for technical challenges
  • Experience as a technology generalist or digital media manager

Benefits For Digital Marketing Engineer

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Parental Leave
Equity
  • Generous paid leave
  • Health insurance
  • Life insurance
  • Income protection
  • Wellbeing and sports programmes
  • 26 weeks paid parental leave for primary caregivers
  • Employee Share Plan
  • Flexible working
  • Career development
  • Employee Assistance Program
  • Mental health care access for employee and family

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