Engineer, Site Reliability Engineering - Observability

Xero automates routine tasks and connects businesses with data, advisors and apps to help supercharge small businesses.
$120,000 - $180,000
Site Reliability
Mid-Level Software Engineer
Hybrid
1,000 - 5,000 Employees
3+ years of experience
Enterprise SaaS

Description For Engineer, Site Reliability Engineering - Observability

Xero, a company dedicated to empowering small businesses through automation and data connectivity, is seeking a Site Reliability Engineer for their Observability team. This role sits at the intersection of software and systems engineering, focusing on building and maintaining sophisticated monitoring and remediation toolsets. The position is part of a global SRE team spread across New Zealand, Australia, and the USA, working to ensure Xero's systems are observable, stable, and performant.

The role offers an exciting opportunity to work with cutting-edge technologies and practices in the observability space, including distributed systems monitoring, logging platforms, and cloud infrastructure. You'll be instrumental in enabling engineering teams across Xero to build more reliable and efficient applications, directly impacting the experience of Xero's small business customers.

The position combines technical expertise with collaborative work, requiring both strong programming skills and the ability to work effectively with various stakeholders. You'll be involved in everything from hands-on development to providing guidance on best practices and supporting teams in troubleshooting complex issues.

Xero offers an impressive benefits package, including generous leave policies, comprehensive health coverage, and strong financial benefits like 401k matching and an Employee Share Plan. The company's human-first culture emphasizes diversity, inclusion, and work-life balance, making it an attractive destination for engineers looking to make a meaningful impact while growing their careers.

Last updated a day ago

Responsibilities For Engineer, Site Reliability Engineering - Observability

  • Build and maintain tools for monitoring and logging platforms
  • Provide guidance on monitoring, tracing, logging and observability
  • Support product teams in troubleshooting observability support systems
  • Advocate for continuous improvement of systems and processes
  • Enable engineering teams to achieve high system awareness and reliability
  • Participate in on-call duties
  • Contribute to team projects and broader SRE initiatives

Requirements For Engineer, Site Reliability Engineering - Observability

Go
JavaScript
Kubernetes
Linux
Python
  • Experience working with software systems in production environments
  • Knowledge of reliability and observability concepts for distributed systems and microservices
  • Proficiency in object-oriented programming languages (C#, JavaScript, Golang, Python)
  • Experience with cloud platforms, Linux, Docker, Kubernetes, IaC, CICD tools
  • Experience in instrumenting distributed web applications and monitoring solutions
  • Ability to engage and build relationships with team and stakeholders

Benefits For Engineer, Site Reliability Engineering - Observability

401k
Dental Insurance
Medical Insurance
Mental Health Assistance
Parental Leave
Vision Insurance
  • Generous paid leave
  • Physical and mental wellbeing leave
  • Employee Assistance Program
  • Medical, dental, vision, and disability insurance
  • Fertility and family forming financial support
  • 401k contribution matching
  • 26 weeks paid parental leave for primary caregivers
  • Employee Share Plan
  • Office with snacks and break areas
  • Flexible working
  • Career development opportunities

Interested in this job?

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