Lead Engineer, Product Site Reliability Engineer

Xero helps supercharge businesses by automating routine tasks, surfacing actionable insights and connecting businesses with data, advisors and apps.
$182,100 - $220,000
Site Reliability
Staff Software Engineer
Hybrid
1,000 - 5,000 Employees
8+ years of experience
Enterprise SaaS

Description For Lead Engineer, Product Site Reliability Engineer

Xero is seeking a Lead Engineer for their Product Site Reliability Engineering team to drive excellence in system reliability and observability. This role combines technical leadership with strategic thinking, requiring a seasoned professional who can build and lead high-performing SRE teams.

The position offers an opportunity to shape the future of Xero's reliability engineering practices while working with a company that's dedicated to helping businesses thrive through automation and intelligent solutions. As the Team Lead, you'll be responsible for embedding SRE practices within product teams and ensuring the delivery of world-class reliability standards.

The ideal candidate will bring a strong technical background in SRE, coupled with leadership experience in building and growing technical teams. You'll be working with modern cloud technologies and will be responsible for implementing observability best practices, managing error budgets, and driving a culture of automation and continuous improvement.

This role offers an attractive compensation package ranging from $182,100 to $220,000 annually, along with comprehensive benefits including medical coverage, 401k matching, and generous parental leave. The position is based in the San Francisco Bay Area with a hybrid work arrangement, providing flexibility while maintaining team collaboration.

Working at Xero means joining a company with a strong human-first culture that values diversity, inclusion, and work-life balance. You'll have the opportunity to make a significant impact on the reliability and performance of systems that help businesses worldwide, while working with a team of dedicated professionals who are passionate about technical excellence.

Last updated 2 days ago

Responsibilities For Lead Engineer, Product Site Reliability Engineer

  • Lead a dedicated product SRE team of highly experienced Site Reliability Engineers
  • Build long-term relationships with product engineering teams to ensure continuous system reliability improvement
  • Build a culture of automation and ensure quality delivery
  • Implement Observability best practices across products
  • Provide ongoing training across the business for reliability requirements
  • Monitor quality standards for SRE teams and report on adherence
  • Manage Error Budget culture and handle SLA/SLO breaches

Requirements For Lead Engineer, Product Site Reliability Engineer

  • Experience leading and growing highly technical teams
  • Strong engineering and hands-on SRE background
  • Proven experience in building world-class embedded SRE teams in fast-growing companies
  • Strong product mindset with ability to understand customer needs
  • Deep technical understanding of modern cloud technologies (AWS, Azure, GCP)
  • Strong data and analytical skills
  • Technical background in SRE tools and automation

Benefits For Lead Engineer, Product Site Reliability Engineer

401k
Dental Insurance
Medical Insurance
Mental Health Assistance
Parental Leave
Vision Insurance
  • Generous paid leave
  • Dedicated physical and mental wellbeing leave
  • Employee Assistance Program
  • Medical, dental, vision, and disability insurance
  • Fertility and family forming financial support
  • 401k contribution matching
  • 26 weeks paid parental leave for primary caregivers
  • Employee Share Plan
  • Office with snacks and break areas
  • Flexible working
  • Career development

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