Lead Engineer, Site Reliability Engineering - Observability

Xero helps supercharge businesses by automating routine tasks, surfacing actionable insights and connecting businesses with data, advisors and apps.
$150,000 - $220,000
Site Reliability
Staff Software Engineer
Hybrid
1,000 - 5,000 Employees
8+ years of experience
Enterprise SaaS

Description For Lead Engineer, Site Reliability Engineering - Observability

Xero, a company dedicated to empowering businesses through automation and data insights, is seeking a Lead Engineer for their Site Reliability Engineering (SRE) Observability team. This role combines technical leadership with hands-on engineering, focusing on building and maintaining robust observability systems across Xero's platform. The position requires expertise in modern SRE principles, observability practices, and the ability to mentor other engineers.

The role involves designing and implementing observability solutions, with a particular focus on Open Telemetry adoption and reducing operational toil. You'll work closely with product teams to enhance system reliability and observability, while providing technical mentorship to help grow the team's capabilities. The position offers a blend of strategic planning and hands-on technical work, making it ideal for someone who enjoys both leadership and engineering challenges.

Xero offers an impressive benefits package, including comprehensive healthcare, generous parental leave, and professional development opportunities. The company culture emphasizes work-life balance, diversity, and inclusion, making it an attractive workplace for those seeking both technical challenges and a supportive environment. This role presents an opportunity to shape the future of observability practices at a growing enterprise SaaS company while working with modern technologies and practices.

Last updated 23 days ago

Responsibilities For Lead Engineer, Site Reliability Engineering - Observability

  • Design systems to improve adoption of Xero's observability tools
  • Develop and grow engineers through technical mentoring and coaching
  • Provide leadership around observability standards and practices
  • Create systems that support product teams to uplift their observability practices
  • Contribute to technical strategy, feasibility, and backlog management
  • Participate in on-call roster
  • Empower engineering teams to achieve high standard of system awareness

Requirements For Lead Engineer, Site Reliability Engineering - Observability

Kubernetes
Linux
Python
Go
  • Experience with agile software development and continuous integration/delivery
  • Understanding of solutions architecture in large software delivery organizations
  • Experience building observability with large distributed cloud environments (AWS)
  • Knowledge of Open Telemetry
  • Experience with production incidents in complex environments
  • Experience with monitoring solutions (New Relic, Datadog, etc.)
  • Proficiency in object-oriented programming languages
  • Experience with DevOps tooling
  • Ability to manage and maintain observability platforms for large user base

Benefits For Lead Engineer, Site Reliability Engineering - Observability

401k
Dental Insurance
Medical Insurance
Mental Health Assistance
Parental Leave
Vision Insurance
  • Generous paid leave
  • Employee Assistance Program
  • Mental health care access
  • Medical, dental, vision, and disability insurance
  • Fertility and family forming financial support
  • 401k contribution matching
  • 26 weeks paid parental leave for primary caregivers
  • Employee Share Plan
  • Office snacks and break areas
  • Flexible working
  • Career development

Interested in this job?

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