Lead Engineer - SRE (Operational Health & Engineering Insights)

Xero is a beautiful, easy-to-use platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
Wellington, New ZealandAuckland, New Zealand
Site Reliability
Staff Software Engineer
Hybrid
Enterprise SaaS · Finance

Description For Lead Engineer - SRE (Operational Health & Engineering Insights)

Xero is seeking a Lead Engineer for their Site Reliability Engineering (SRE) team, specifically within the Engineering Health team. This role combines software and systems engineering to enable engineers across Xero to build and support products that are observable, stable, performant, and tolerant to failure. The ideal candidate will be a key contributor in influencing Xero to provide the most reliable experience for customers.

As a Lead Engineer, you'll take technical ownership of your area, contribute expertise to align team deliverables with wider SRE and Xero initiatives, and solve cross-organisation engineering challenges. You'll need strong communication skills, business acumen, and stakeholder management capabilities. The role requires a highly skilled Software Engineer with expertise in modern continuous delivery principles and a broad skill set.

Key responsibilities include:

  • Taking a multi-year approach to tackle open-ended problems
  • Building cross-functional relationships across the engineering organization
  • Lifting team and individual performance through coaching and mentoring
  • Developing a team culture of ownership and continuous improvement
  • Analyzing complex challenges and facilitating collaborative problem-solving
  • Translating organizational needs into a technical vision and roadmap
  • Providing thought leadership on development best practices, continuous delivery, quality, security, scalability, performance, and monitoring

Xero offers generous benefits including flexible paid leave, health insurance, life insurance, income protection, wellbeing programs, 26 weeks of paid parental leave, an Employee Share Plan, and flexible working arrangements. Join Xero to do the best work of your life while contributing to a platform that makes a difference for millions of small businesses worldwide.

Last updated a month ago

Responsibilities For Lead Engineer - SRE (Operational Health & Engineering Insights)

  • Take technical ownership of your area
  • Contribute technical expertise to align team deliverables with wider SRE and Xero initiatives
  • Solve cross-organisation engineering challenges
  • Influence across Xero to provide the most reliable experience for customers
  • Coach and mentor team members
  • Develop a team culture of ownership and continuous improvement
  • Analyze complex challenges and facilitate collaborative problem-solving
  • Translate organizational needs into a technical vision and roadmap
  • Provide thought leadership on development best practices

Requirements For Lead Engineer - SRE (Operational Health & Engineering Insights)

Python
Kubernetes
  • Strong and proven technical delivery experience in a similar Tech Lead role
  • Strong experience using software engineering to solve operational, reliability challenges
  • Experience and knowledge of developer productivity and continuous delivery
  • Experience with data engineering and working with a data-driven platform
  • Experienced in modern best practices on DevOps, CICD, Continuous Delivery and Quality Engineering
  • Experience with Service Level Objectives (SLOs)
  • Comfortable with technologies: SQL, Snowflake, dbt, Python, Terraform, Kubernetes, Microstrategy, Git, CI/CD pipelines
  • Exposure to data integration tools and data testing tools

Benefits For Lead Engineer - SRE (Operational Health & Engineering Insights)

Medical Insurance
Vision Insurance
Dental Insurance
Mental Health Assistance
Parental Leave
Equity
  • Generous paid leave
  • Dedicated paid leave for physical and mental wellbeing
  • Employee Assistance Program
  • Health insurance
  • Life insurance
  • Income protection
  • Wellbeing and sports programmes
  • 26 weeks of paid parental leave for primary caregivers
  • Employee Share Plan
  • Flexible working
  • Career development

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