Lead Site Reliability Engineer (Observability)

Xero, a company dedicated to empowering businesses through automation and data insights, is seeking a Lead Site Reliability Engineer to drive their observability strategy. This role combines hands-on technical leadership with strategic influence, focusing on implementing sophisticated monitoring and remediation toolsets. The position is part of the global Site Reliability Engineering team, spanning across New Zealand, Australia, and the USA.

The ideal candidate will take ownership of shaping observability at Xero, leading the adoption of OpenTelemetry and modern solutions. This role requires deep expertise in reliability and observability concepts, with experience in implementing these in large, distributed cloud environments. The position demands proficiency in programming languages like C#, JavaScript, Golang, or Python, along with extensive experience with various monitoring and logging tools.

Working in a hybrid environment across multiple Australian locations, you'll collaborate with Product Managers, Team Leads, and Principal Engineers to align team efforts with broader SRE and company goals. The role offers excellent benefits, including generous paid leave, comprehensive health benefits, and opportunities for career growth. This is an exceptional opportunity for a technical leader who wants to make a lasting impact on system reliability and performance at scale.