Lead Site Reliability Engineer (Product SRE)

Xero is a platform that helps small businesses and their accounting and bookkeeping advisors grow and thrive.
Melbourne VIC, AustraliaSydney NSW, AustraliaBrisbane QLD, Australia
$150,000 - $220,000
Site Reliability
Staff Software Engineer
Hybrid
1,000 - 5,000 Employees
8+ years of experience
Enterprise SaaS · Finance

Description For Lead Site Reliability Engineer (Product SRE)

Xero is seeking a Lead Site Reliability Engineer to join their Product SRE teams. This role combines technical leadership with hands-on engineering expertise in a company dedicated to helping small businesses succeed. The position requires a highly technical Lead Engineer with deep SRE experience and a passion for enabling high-performing teams. You'll be responsible for driving reliability, observability, and high service performance while contributing to Xero's Product SRE strategy. The role involves working with dedicated world-class SRE engineers embedded in product teams, ensuring teams are empowered to own and drive reliability across the product landscape. You'll need expertise in reliability concepts, including capacity management, autoscaling, deployment strategies, and fault tolerance. The position offers comprehensive benefits and the opportunity to work in a flexible, supportive environment focused on continuous improvement and technical excellence. This is an ideal role for someone who wants to make a significant impact on product reliability while leading and mentoring other engineers.

Last updated a month ago

Responsibilities For Lead Site Reliability Engineer (Product SRE)

  • Provide technical leadership for product SRE team deliverables
  • Build relationships with product engineering teams
  • Champion observability best practices
  • Build and deliver an Error Budget culture
  • Provide training on reliability requirements
  • Build culture of continuous improvement for product reliability
  • Monitor quality standards and report on adherence

Requirements For Lead Site Reliability Engineer (Product SRE)

Python
Java
JavaScript
  • Proven track record in technical leadership roles
  • Strong engineering and hands-on SRE background
  • Experience in providing technical leadership in embedded SRE teams
  • Experience with error budget culture and SLA/SLO management
  • Technical understanding of modern cloud technologies (AWS, Azure, GCP)
  • Proficiency in object-oriented programming languages
  • Experience with observability tooling
  • Experience with infrastructure-as-code

Benefits For Lead Site Reliability Engineer (Product SRE)

Medical Insurance
Dental Insurance
Vision Insurance
Mental Health Assistance
Parental Leave
Equity
  • Generous paid leave
  • Health insurance
  • Life insurance
  • Income protection
  • Wellbeing and sports programmes
  • 26 weeks paid parental leave for primary caregivers
  • Employee Share Plan
  • Flexible working
  • Career development
  • Employee Assistance Program
  • Mental health care access for employees and family

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