Cloud Gaming Support Engineer

Xsolla, a global gaming commerce company, is seeking a Cloud Gaming Support Engineer to join their dynamic team. This role focuses on ensuring the quality and smooth operation of cloud gaming solutions while supporting partners and onboarding new games. The position requires strong technical troubleshooting skills, cloud server expertise, and excellent problem-solving abilities.

The company, headquartered in Los Angeles with offices worldwide, partners with industry leaders like Valve, Twitch, and Ubisoft to innovate in gaming. Their global reach extends to over 200 geographies, offering more than 700 payment methods in 130+ currencies.

As a Cloud Gaming Support Engineer, you'll be responsible for maintaining cloud gaming solution quality, supporting partner onboarding, troubleshooting technical issues, and collaborating with internal teams. The ideal candidate should have experience in cloud gaming support, proficiency with cloud platforms, and strong networking knowledge.

The role offers comprehensive benefits including 100% company-paid medical, dental, and vision plans, unlimited flexible time off, and professional development opportunities. Xsolla promotes an inclusive environment and welcomes candidates from diverse backgrounds, even if they don't meet all listed qualifications.

This position combines technical expertise with partner support, making it ideal for someone passionate about cloud technology and gaming who wants to work with a global leader in gaming commerce.