Technical Services Manager, YouTube

YouTube is a global video-sharing platform that allows users to upload, view, rate, share, and comment on videos.
Backend
Entry-Level Software Engineer
Contact Company
2+ years of experience
Enterprise SaaS

Description For Technical Services Manager, YouTube

YouTube is seeking a Technical Services Manager to join their team in establishing an enterprise service model for seamless platform integrations and technical partnerships at scale. This role supports critical programs including Shopping, Commerce, Playables, and External YouTube API Offerings. The position requires leveraging comprehensive capabilities in solutions engineering, workflow design, and tool development. The ideal candidate will collaborate with partner engineers and cross-functional stakeholders to ensure alignment with ecosystem scaling goals, deliver impactful solutions, and optimize cost-to-serve. This role offers an opportunity to work with cutting-edge technology while managing critical technical partnerships and driving operational excellence. The position combines technical expertise with strategic thinking, making it perfect for those who want to impact YouTube's technical infrastructure while working with diverse teams.

Last updated a day ago

Responsibilities For Technical Services Manager, YouTube

  • Coordinate with Product, Business, Partner, and Software Engineering teams to strategize and develop new programs
  • Serve as a domain expert to define and lead operational workflows
  • Identify opportunities to streamline processes to meet business needs
  • Promote operational excellence and productivity
  • Communicate risks and challenges to business stakeholders and present recommended solutions

Requirements For Technical Services Manager, YouTube

  • Bachelor's degree in Computer Science, Engineering, a related technical field, or equivalent practical experience
  • 2 years of experience in delivering projects including multiple stakeholders from different areas
  • Experience using CRM tooling such as Salesforce to manage partner support workflows
  • Experience in taking an investigative approach to uncover needs, anticipate issues and develop solutions
  • Excellent problem-solving, critical thinking, people management and communication skills

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