Cloud Site Reliability Engineer II (CSRE II)

Zafin, established in 2002, is a leading SaaS platform provider revolutionizing product and pricing management for major banks worldwide. Our platform empowers business users to collaboratively design and manage pricing, products, and packages while streamlining core banking systems.

As a Cloud Site Reliability Engineer II (CSRE II), you'll play a crucial role in shaping cloud reliability strategies and ensuring the optimal performance of our cloud infrastructure. Reporting directly to the VP of Cloud Services, you'll lead strategic initiatives, mentor junior engineers, and drive innovative solutions for operational excellence.

The role demands expertise in cloud technologies, particularly Microsoft Azure, with responsibilities including complex technical issue resolution, architectural optimization, and implementation of advanced monitoring solutions. You'll be instrumental in conducting Root Cause Analysis for high-severity incidents and representing the organization in client escalation calls.

We offer a collaborative work environment with competitive compensation, including annual bonuses, generous PTO, wellness benefits, and strong career development opportunities. Our company culture values diversity and high-quality work, with offices globally and partnerships with major banks like ING, CIBC, HSBC, and Wells Fargo.

Join a certified Great Place to Work® in Canada, India, and the UK, where you'll have the opportunity to influence cloud infrastructure strategies, mentor team members, and drive significant organizational impact while working with cutting-edge technologies and global banking clients.