Aftersales Engineer (North)

Zeeco is a company specializing in combustion equipment and solutions for chemical and hydrocarbon processing industries.
Backend
Mid-Level Software Engineer
In-Person
5+ years of experience
Enterprise SaaS

Description For Aftersales Engineer (North)

Zeeco is seeking an Aftersales Engineer to join their team in Mumbai, focusing on providing technical support and maintaining client relationships in the combustion equipment industry. This role combines technical expertise with client engagement and sales responsibilities.

The position offers an opportunity to work with a company that values its employees and fosters a culture of growth and innovation. As an Aftersales Engineer, you'll be responsible for building and maintaining client relationships, providing technical support, and contributing to sales growth in the northern region.

The ideal candidate will have a strong engineering background, preferably with a Bachelor's degree, and significant experience in combustion equipment. You'll need to demonstrate excellent technical capabilities, strong communication skills, and the ability to work independently in a fast-paced environment.

Working at Zeeco means joining a people-centric culture built on mutual respect and professional integrity. You'll have the opportunity to collaborate with industry experts, contribute to product improvements, and develop your career in a supportive environment. The role offers exposure to major industry players and the chance to work with cutting-edge combustion technology.

The position involves a mix of technical problem-solving, client relationship management, and sales development. You'll be responsible for commissioning equipment, troubleshooting technical issues, and identifying new business opportunities. This role is perfect for someone who enjoys combining technical expertise with client-facing responsibilities and wants to be part of a company that values innovation and personal growth.

Last updated a month ago

Responsibilities For Aftersales Engineer (North)

  • Build and maintain trust with clients by offering exceptional technical assistance
  • Identify key personnel within client organizations and develop long-term working relationships
  • Engage with clients to understand their needs and position Zeeco products effectively
  • Actively promote Zeeco products and services to existing and potential customers
  • Follow up on open quotes and assist in closing orders
  • Assist with commissioning, startup, and troubleshooting of combustion equipment
  • Evaluate operational status of equipment and provide scope definitions
  • Provide technical education and support
  • Negotiate with decision-makers to establish working agreements
  • Work closely with product teams to provide actionable feedback

Requirements For Aftersales Engineer (North)

  • Bachelor's Degree in Engineering (preferred)
  • Significant work experience with combustion equipment
  • Knowledge of combustion equipment, chemical processing, or hydrocarbon processing industries
  • Proven customer service and sales experience
  • Experience in assessing and resolving technical issues
  • Strong technical capabilities with independent and proactive work ethic
  • Excellent communication and interpersonal skills
  • Strong problem-solving ability
  • Ability to work efficiently in fast-paced environment

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