Aftersales Engineer (West)

Zeeco is a company specializing in combustion equipment and solutions for chemical and hydrocarbon processing industries.
Backend
Mid-Level Software Engineer
In-Person
Enterprise SaaS

Description For Aftersales Engineer (West)

Zeeco is seeking an Aftersales Engineer to join their team in Mumbai, focusing on providing technical support and maintaining client relationships in the combustion equipment industry. This role combines technical expertise with client-facing responsibilities, making it ideal for engineers who excel in both technical problem-solving and relationship building.

The position offers a unique opportunity to work with industry leaders in the combustion equipment sector, where you'll be responsible for technical support, commissioning, and client relationship management. You'll play a crucial role in maintaining and expanding Zeeco's market presence by providing exceptional technical assistance and identifying new business opportunities.

Zeeco provides a robust work environment with a strong culture focused on professional growth and development. As an Aftersales Engineer, you'll have the opportunity to work alongside subject matter experts, expanding your knowledge and skills in the combustion equipment industry. The company emphasizes collaboration and continuous improvement, ensuring that team members have the support they need to succeed.

The ideal candidate will combine technical proficiency with strong interpersonal skills, bringing experience in combustion equipment or related industries. You'll be part of a people-centric culture built on mutual respect, professional integrity, and continuous learning. This role offers the perfect blend of technical challenge and professional growth, with opportunities to influence product development through direct customer feedback.

Working at Zeeco means joining a company that values its employees and provides a supportive environment for both personal and professional development. The role offers the chance to work with cutting-edge combustion technology while building lasting relationships with clients and colleagues alike.

Last updated a month ago

Responsibilities For Aftersales Engineer (West)

  • Build and maintain trust with clients by offering exceptional technical assistance
  • Identify key personnel within client organizations and develop long-term working relationships
  • Engage with clients to understand their needs and position Zeeco products effectively
  • Actively promote Zeeco products and services to existing and potential customers
  • Follow up on open quotes and assist in closing orders
  • Assist with commissioning, startup, and troubleshooting of combustion equipment
  • Evaluate operational status of equipment and provide scope definitions
  • Provide technical education and support
  • Negotiate with decision-makers to establish working agreements
  • Collaborate with sales teams to align strategies and achieve regional goals

Requirements For Aftersales Engineer (West)

  • Bachelor's Degree in Engineering (preferred)
  • Significant work experience with combustion equipment
  • Knowledge of combustion equipment, chemical processing, or hydrocarbon processing industries
  • Proven customer service and sales experience
  • Experience in assessing and resolving technical issues
  • Strong technical capabilities with independent and proactive work ethic
  • Excellent communication and interpersonal skills
  • Strong problem-solving ability and results-driven mindset
  • Ability to work efficiently in a fast-paced environment

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