IT Support Engineer

ZOE is a pioneering science and nutrition company leveraging AI and extensive research to revolutionize personal health through customized nutrition advice. As an IT Support Engineer, you'll play a crucial role in maintaining and improving the company's technical infrastructure. This position offers a unique blend of technical support (60%) and engineering work (40%), providing hands-on experience across cloud-based environments and remote working solutions.

The role presents an excellent opportunity for early-to-mid-career professionals to grow within a rapidly scaling company that's backed by successful founders and investors. You'll be working with a portfolio of over 100 SaaS applications, managing everything from user support to system automation, while contributing to a company that's conducting the world's largest nutrition science study.

ZOE offers an impressive benefits package including comprehensive healthcare, mental health support, generous parental leave, and professional development opportunities. The company maintains a remote-first culture focused on work-life balance, personal growth, and collective success. You'll be part of a team of "ZOEntists" working to improve the health of millions while building your career in a supportive, inclusive environment.

The ideal candidate will combine technical aptitude with strong communication skills, bringing experience in technical support while showing enthusiasm for more complex engineering projects. This role offers genuine scope for skill development in areas that might be inaccessible in larger IT organizations, making it perfect for someone looking to expand their technical horizons while making a meaningful impact in health technology.