Staff Technical Operations Engineer

Zoox, a pioneering company in autonomous vehicle technology, is seeking a Staff Technical Operations Engineer to lead their IT Platform team's expansion into commercial service operations. This role represents a unique opportunity at the intersection of autonomous vehicles and technical operations, focusing on real-time command center support and Site Reliability Engineering (SRE) principles.

The position involves building and leading a new Technical Operations Engineering team that will be crucial for ensuring the stability and success of live robot missions. The role requires deep expertise in real-time operations, with responsibilities spanning from developing 24/7 technical teams to implementing cutting-edge monitoring solutions for Zoox's active robot fleet.

Key aspects of the role include managing WAN, POP, and IoT support, while working closely with existing operational teams. The successful candidate will be responsible for implementing proactive issue detection systems, enhancing automation, and driving operational efficiency. They will also play a vital role in championing SRE principles to improve system reliability and scalability.

This is an exceptional opportunity for an experienced technical leader with 10+ years of IT experience to shape the future of autonomous vehicle operations. The role offers competitive compensation, including a salary range of $222,000 to $293,000, plus Amazon RSUs and Zoox Stock Appreciation Rights. The position is based in Foster City, CA, putting you at the heart of autonomous vehicle innovation.

Working at Zoox means joining a team at the forefront of robotics, machine learning, and design, all focused on revolutionizing urban mobility. The company offers comprehensive benefits, including various insurance options and equity components, making this an attractive opportunity for those looking to make a significant impact in the autonomous vehicle industry.

The ideal candidate will bring expert-level experience in building real-time IT operations, strong networking knowledge, and a proven track record in critical real-time operations. This role is perfect for someone who thrives in a fast-paced environment and wants to be part of shaping the future of transportation technology.