Atlassian Support Engineer

Zscaler, the world's largest cloud security platform operator, is seeking an Atlassian Support Engineer to join their Engineering Effectiveness Team. This role offers an opportunity to work with cutting-edge cloud security technology while managing and optimizing critical collaboration tools. The position requires expertise in Jira and Confluence Data Center administration, with a focus on maintaining security and compliance in a FedRAMP-certified environment.

The role combines technical expertise with strategic thinking, as you'll be responsible for not only maintaining but also enhancing the Atlassian suite of tools. Working in a hybrid model from either Bellevue, WA, or San Jose, CA, you'll collaborate with global teams, requiring flexibility for international meetings. The position offers competitive compensation ranging from $87,500 to $125,000, along with comprehensive benefits including health plans, retirement options, and education reimbursement.

As part of Zscaler's Engineering team, you'll join a group that has secured over 100 patents and serves more than 15 million users across 185 countries. The company's commitment to diversity and inclusion, coupled with its mission to make the cloud a safe place for business, creates an environment where innovation thrives. This role is perfect for someone who combines strong technical skills in Atlassian tools with excellent problem-solving abilities and a passion for creating efficient, secure collaboration systems.

The position offers growth opportunities within a rapidly expanding company that serves 40% of Fortune 500 companies. You'll be at the forefront of cloud security innovation while working with a team of cloud architects, software engineers, and security experts. The role requires U.S. citizenship and comes with the responsibility of maintaining critical systems in compliance with FedRAMP requirements, making it an excellent opportunity for someone looking to make a significant impact in enterprise cloud security.