Customer Success Engineer

Zscaler, founded in 2007, is a pioneering force in cloud security, operating the world's largest security cloud platform. The role of Customer Success Engineer is part of their global Customer Success Organization, focusing on delivering high-impact customer experiences.

As a Customer Success Engineer, you'll work directly with enterprise customers to drive value and successful outcomes. You'll be responsible for conducting technical workshops, providing environment-specific recommendations, and presenting at customer events like Zscaler User Groups. The role involves cross-functional collaboration with Customer Success, Product Engineering, and Support teams.

The position requires expertise in technical communication, with the ability to translate complex technology concepts into business value. You'll be instrumental in helping customers achieve their goals and maximize their use of Zscaler's technology. The role offers competitive compensation ($156,000 - $183,750 USD) and comprehensive benefits.

Zscaler's culture emphasizes diversity, innovation, and collaboration. The company has been recognized as a Best Workplace in Technology by Fortune. They offer an inclusive environment with comprehensive benefits including health plans, parental leave, retirement options, and education reimbursement.

This role is perfect for someone who excels in customer-facing technical roles, has strong communication skills, and can drive value realization conversations. The position offers the opportunity to work with cutting-edge security technology while making a significant impact on customer success.