DLP Engineer

Zscaler, a leading provider of cloud security solutions serving 40% of Fortune 500 companies, is seeking a DLP Engineer to join their Customer Success team. This role combines technical expertise in data loss prevention with customer-facing support responsibilities.

As a DLP Engineer, you'll be integral to maintaining and enhancing Zscaler's security solutions, working directly with customers to resolve complex technical issues while ensuring compliance with data protection standards. You'll collaborate with cross-functional teams, contribute to knowledge base development, and help drive customer success through technical support excellence.

The ideal candidate brings 3-5 years of technical support experience, with specialized knowledge in DLP/CASB solutions. You should have a strong foundation in network security, endpoint security, and cloud security, complemented by excellent problem-solving and communication skills. Your ability to explain complex technical concepts to non-technical users will be crucial in this role.

Zscaler offers a comprehensive benefits package including health plans, retirement options, and education reimbursement. The company fosters an inclusive culture that values diversity and innovation, making it an ideal environment for technology professionals who want to make a significant impact in cybersecurity. Named a Best Workplace in Technology by Fortune, Zscaler provides opportunities to work with cutting-edge technology while contributing to the security of global enterprises.

This position requires availability for a 24x7 global support environment, reflecting Zscaler's commitment to providing round-the-clock security services to its worldwide customer base. Join a team that's at the forefront of cloud security, working with AI-powered solutions and contributing to the company's mission of making the cloud a safer place for business.