IT Helpdesk Engineer

Zscaler, a NASDAQ-listed company founded in 2007, is the world's largest security cloud operator serving thousands of enterprise customers, including 40% of Fortune 500 companies. The company specializes in AI-powered Zero Trust Exchange platform, making cloud computing secure for businesses worldwide.

As an IT Helpdesk Engineer at Zscaler, you'll join a dynamic team supporting the company's global infrastructure. Reporting to the Manager of Global Service Desk, you'll be responsible for providing technical support across various platforms and systems. This role combines hands-on technical work with customer service, requiring both deep technical knowledge and excellent communication skills.

The position offers comprehensive benefits including health plans, retirement options, and education reimbursement. Zscaler promotes a diverse and inclusive workplace, recognized as a Best Workplace in Technology by Fortune. The company's culture is fast-paced and collaborative, perfect for those passionate about innovation and cybersecurity.

This is an excellent opportunity for an experienced IT professional to join a leading cybersecurity company that's driving digital transformation globally. You'll work with cutting-edge technology while supporting a mission-critical infrastructure that protects thousands of enterprise customers worldwide.