Product Support Engineer III

Zscaler, a leading cybersecurity company and operator of the world's largest security cloud, is seeking a Product Support Engineer III to join their Global Customer Support team. Founded in 2007, Zscaler serves thousands of enterprise customers, including 40% of Fortune 500 companies, with their AI-powered Zero Trust Exchange™ platform.

As a Product Support Engineer III, you'll be integral to the Customer Success Organization, providing expert technical support and solutions for complex security and network problems. The role combines hands-on technical troubleshooting with mentorship opportunities, allowing you to impact both customer success and team development.

The position requires strong expertise in networking protocols, security products, and various operating systems. You'll work with cutting-edge security technology, collaborating with Engineering and Operations teams to resolve complex customer issues and contribute to product improvement.

Zscaler offers a comprehensive benefits package and fosters an inclusive culture that values diversity and innovation. Named a Best Workplace in Technology by Fortune, Zscaler provides an environment where bright minds can thrive in fast-paced, collaborative settings. This role offers an excellent opportunity to grow your career in cybersecurity while contributing to a mission of making the cloud a safer place for business.