Product Support Engineer III

Zscaler, a leading enterprise security cloud provider serving 40% of Fortune 500 companies, is seeking a Product Support Engineer III to join their Global Customer Support team. This role combines technical expertise in network security with customer service excellence.

As a Product Support Engineer III, you'll be instrumental in resolving complex security and network challenges, working directly with customers and engineering teams. The position requires deep technical knowledge in network protocols, security systems, and various operating systems, while also demanding strong communication skills for customer interaction and team mentorship.

The role offers an opportunity to work with cutting-edge security technology in a fast-paced, collaborative environment. You'll be part of a team that's shaping the future of cloud security, working with the world's largest security cloud platform. The position involves both technical problem-solving and leadership responsibilities, including mentoring other engineers and contributing to product development.

Zscaler offers a comprehensive benefits package and fosters an inclusive culture that values diversity and innovation. The company's strong market position, serving thousands of enterprise customers worldwide, provides stability and growth opportunities. This role is ideal for security professionals who are passionate about solving complex technical challenges while contributing to the broader mission of making the cloud a safer place for business.