Staff Software Engineer, Customer Reliability Engineering

Zscaler is the operator of the world's largest security cloud, accelerating digital transformation for enterprises to be more agile, efficient, resilient, and secure.
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Staff Software Engineer
Contact Company
5,000+ Employees
8+ years of experience
Cybersecurity · Enterprise SaaS · AI

Description For Staff Software Engineer, Customer Reliability Engineering

Zscaler, founded in 2007, is a leading cloud security company serving thousands of enterprise customers worldwide, including 40% of Fortune 500 companies. As the operator of the world's largest security cloud, Zscaler accelerates digital transformation for enterprises, making them more agile, efficient, resilient, and secure. The company's AI-powered Zscaler Zero Trust Exchange™ platform protects thousands of customers from cyberattacks and data loss by securely connecting users, devices, and applications in any location.

The Engineering team at Zscaler built the world's largest cloud security platform from the ground up and continues to innovate. With over 100 patents and plans for enhancing services and increasing global footprint, Zscaler is today's cloud security leader, serving more than 15 million users in 185 countries.

As a Staff Software Engineer in the Customer Reliability Engineering team, you will be responsible for:

  1. Fixing customer and cloud reliability issues and delivering reliability features for critical customers.
  2. Developing solutions and observability tools for early detection and prevention of cloud and customer issues.
  3. Being part of a passionate engineering team driving solutions to provide reliable cloud security for customers.

This role offers an opportunity to work with a team of cloud architects, software engineers, and security experts who are enabling organizations worldwide to harness speed and agility with a cloud-first strategy. You'll collaborate with product management to align technical strategies with company goals and contribute to the product roadmap.

Zscaler offers a comprehensive benefits program, including various health plans, time off for vacation and sick leave, parental leave options, retirement plans, education reimbursement, and in-office perks. The company is committed to diversity, equity, and inclusion, creating a culture where everyone belongs.

Join Zscaler to be part of a fast-paced, collaborative environment where you can make your next career move and contribute to building and innovating for the greater good in cloud security.

Last updated a month ago

Responsibilities For Staff Software Engineer, Customer Reliability Engineering

  • Fixing customer and cloud reliability issues and delivering reliability features for critical customers
  • Developing solutions and observability tools for early detection and prevention of cloud and customer issues
  • Being part of the engineering team driving solutions for reliable cloud security

Requirements For Staff Software Engineer, Customer Reliability Engineering

Python
Linux
  • 8+ years of experience in Software Development and QA engineering
  • Proficiency in C/C++, Python, and Linux
  • Experience in network security products and technologies like firewall, VPN, Data protection
  • Experience developing automation for troubleshooting and monitoring purposes
  • Experience collaborating with product management to align technical strategies with goals and contribute to product roadmap

Benefits For Staff Software Engineer, Customer Reliability Engineering

Medical Insurance
Dental Insurance
Vision Insurance
401k
Parental Leave
Education Budget
  • Various health plans
  • Time off for vacation and sick leave
  • Parental leave options
  • Retirement options
  • Education reimbursement
  • In-office perks

Interested in this job?

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