Software Support Engineer with Python - Remote

Zyte, a leading provider of web data extraction solutions since 2010, is seeking a Software Support Engineer with Python expertise to join their globally distributed team of 240+ professionals across 28 countries. The company serves over 3,000 organizations and 1 million developers with tools for web data collection and delivery.

As a Support Team member, you'll be instrumental in providing exceptional customer support across all platforms, working closely with development, sales, and technical teams. The role combines technical problem-solving with customer service excellence, requiring strong Python skills and deep understanding of web technologies.

The position offers the opportunity to work with cutting-edge open source technologies while contributing to continuous improvement initiatives. You'll be responsible for investigating complex technical issues, maintaining documentation, and acting as a product advocate. The role requires participation in weekend shifts (approximately once monthly) with additional compensation.

Ideal candidates should have 3+ years of customer-facing technical support experience, strong Python programming skills, and comprehensive knowledge of web technologies and networking. The position demands excellent communication skills, analytical thinking, and the ability to work independently in a remote environment.

This role is perfect for a technically skilled professional who enjoys problem-solving, values customer service excellence, and thrives in a multicultural, remote-first environment. Join a company that's revolutionizing how businesses access and utilize web data while working with a diverse, global team.