Amazon Behavioral Interview - 5c - Disagreeing With Your Manager (Answer)

This video segment describes a situation where the interviewee disagreed with their manager's directive to implement a 15-minute response time for customer escalations.

• Identified the Conflict: The interviewee recognized that the 15-minute response time was unrealistic and impractical for their team, considering factors such as:

  • Global Time Zones: Many customers were located in dif