The launch of a new AI-based hardware product, Friend, went viral yesterday on Twitter/X: https://twitter.com/AviSchiffmann/status/1818284595902922884
Most of the reactions I saw online have been very negative. The common complaint is that Friend creates a dystopian future of companionship with intrusive technology.
Would love to hear your thoughts!
I'll share my thoughts first.
One day tech people will understand that Black Mirror isn't something we should aspire to.
Thank you for being one of the few people to point this out.
Surprised that few people in silicon valley have considered the social impacts of AI "friend" apps. We're already in a loneliness epidemic that has been exacerbated through covid. Imo, we need more sense of community, third spaces, and walkable environments to combat loneliness.
We also need more education on healthy relationship skills like empathy and compromise. I worry that AI "friend" apps will never teach people these skills (since an AI doesn't have any needs of its own) or fix the underlying structures. Not all social problems can be solved via technology; some require a more holistic and systemic solution.
IMO, it's premature to judge the product. Many ideas seem frivolous or silly at the time they are proposed, but they eventually evolve into something compelling.
PG even has an essay about this: How to get startup ideas:
When something is described as a toy, that means it has everything an idea needs except being important.
Having an AI friend doesn't mean that it will replace human friendship. I could also see a world where it makes human friendship more interesting and deeper.
Having an AI friend doesn't mean that it will replace human friendship.
Although you are right, I'm worried that for the people who will use it (lonely people), they could substitute it for human connection, and that makes me worried.
I believe it's important for all human beings to learn healthy interpersonal relationship skills -- making friends requires many of them. Apps like this might temporarily self-soothe at best, and I fear they can create a dependency at worst. These lonely people may never develop the skills they need to build genuine human connections. Again, the broader social context of the problem matters here.
Second, even if some people wear it, who would want to be around someone wearing this necklace that is recording what everyone around them is saying? Hard to believe that people will buy this, but I'll keep an open mind.
The funny thing is that you can see in the trailer that the derpy pendant is sabotaging people's relationships lol. I was cringing so hard with the girl bringing the "Friend" on a date, and the guy is like "uhh okay..." (I don't think a 2nd date is coming 😆)
I definitely have quite a few thoughts:
My thoughts:
Interesting idea; more interesting if it was a robotic agent.
Could be viable, for specific occasions. After all, in Japan, you could hire someone to eat lunch with you or go on a date and forget it afterwards. Very niche but still some $$?
I think the fact that this thing is with you all the time isn’t actually good. You don’t want a friend to be watching everything you do in real life. We make time to do stuff together with our friends. So I feel like it should be a limited usage thing if it’s going after that angle?
A b2b angle: offer restaurants a tool that could talk to single-diners and talk to them about their day. Could be interesting for places like ichiran. The engagement is only for as long as they are there at the restaurant.