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Asking Great Questions Q&A and Videos

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How to get help in a team where the culture around questions seems a bit off?

Junior Software Developer at Consulting Company profile pic
Junior Software Developer at Consulting Company

I'm a little over two months in at this large (10k+ employees) org, and I work remotely in internal tools to try to automate processes. My immediate development team is fairly small and mostly junior. Most of us onboarded right before the 2023 holidays when things were winding down.

I am trying hard to fit in here and balance, but I am struggling. Our group chats are pretty dead, and it doesn't seem like group-questions are rewarded. We have daily standups, but a lot of work here seems to be conducted "behind-the-scenes" and in 1:1 conversations. I've gotten a bit of a vibe check on this scenario from folks who don't work in tech, and that seems to be normal for those environments. Things feel like they take an age.

For some reference: I get that everyone is different, but also sense a direct correlation between curiosity (to get questions answered and work done) and our team velocity. Maybe it's not something I should be worried about nor even my business, but I still am. I'm still working on disambiguating how performance reviews work, but in the meantime, it seems like we will be judged on velocity metrics, probably sometime in Q3/Q4.

I come from a space where questions were welcomed / encouraged. It doesn't feel that way here, which I feel like I need to adapt to healthily for the near future. A conversation starter model I've found helpful from a managerial relationship is "I've noticed a different communication style here. Is there any way we can discuss?"

Any additional suggestions for coping at this stage would be enormously helpful. I also definitely want to be mindful of being careful what I wish for and the impacts of "going fast" on junior devs, especially because there's a bit of trauma for me there on that side.

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Posted a year ago
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How to ask questions that doesn't suck..

Senior Software Engineer at Egnyte profile pic
Senior Software Engineer at Egnyte

Up until now, (before covid basically), I used to go to different people's desk and ask for the the flow that I would have to work on, and be genuinely interested in what they had to say, in short make friends basically and it was good strategy, they were big companies too so there weren't a lot of pressure and people were eager to help me. After covid I have joined remote-first company which is also a late startup too. I have couple of challenges here

  • I don't know many people in the company, and the team is really small, and in addition to that some people whom I have asked for help turned out to be really closed.
  • I ended up asking a lot of question to one person which obviously made me look like I ask a lot of questions, and not a good first impression
  • on top of it, I even was discouraged to ask questions and was told to work independently from the manager.

In my defence, I am new to all these new technologies, and I have not used to the way they have written the code, that said, I have improved much. But still I have to ask questions because everytime I get stories from different modules which I have no idea about, and there's no way I would know without asking questions..

So this is what I was doing in current company which back fired I guess. I was pinging one guy and trying to get his point of view, if that was not enough I used to get on calls and sync up with him for the approach and I have a feeling that although he didn't say directly to me that he didn't like this approach but he might have shared this to our manager.

Now what I am doing is, I do my work and get all the questions which I have in mind, compile them together so that it's easier to read for the other person and send it accross to the other person asking for help. This strategy is new to me but I like it because it makes me less weak I think.. also it makes me articulate as well. But since I was told that I have bugged people.. I have become scared and confused .. thinking if sometime later my manager come back to me saying you ask too many questions on slack and bug people etc.

I am basically doubting my every move. and in addition to that clocking 12+ hours everyday. it's exhausting..

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Posted 2 years ago
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