For purely technical projects/platform work, how do you convey the impact to leadership/performance review committee? During performance review, do managers care about the impact of technical projects?
One thing we try to do is treat platform teams as enablers of delivery teams, i.e any platform work should impact product work directly. Sometimes we can quantify direct impact, but most of the time the impact is indirect which is hard to back by data and quantify.
Another angle is that delivery team engineers are the customers of platform team - If we enable them to deliver valuable feature faster and cheaper, we succeed. Again, this is hard to quantify with concrete data.
So my overall question is: How do you link and quantify technical projects like app optimization and performance improvements to direct product and business impact?